NTT DATA Hiring Helpdesk Associate – L1 Support in Bangalore | Apply Now

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Looking to start or grow your career in IT Support / Service Desk? Here’s a great opportunity in Bengaluru!

NTT DATA is hiring for the role of Helpdesk Associate – L1 Support in Bangalore, Karnataka. If you have strong communication skills and basic IT troubleshooting knowledge, you can apply now.


📌 Job Overview

DetailsInformation
CompanyNTT DATA
Job RoleHelpdesk Associate – L1 Support
LocationBangalore, Karnataka
Job TypeFull-Time
Work ModeWork From Office
Shift24/7 Rotational Shifts
Req ID313124

📝 Job Description – Key Responsibilities

As a Helpdesk Associate (L1 Support), you will:

  • Provide IT Service Desk support to end-users
  • Troubleshoot hardware and software issues
  • Record, update, and escalate support tickets
  • Support IT onboarding activities for new employees
  • Assist internal IT teams with system testing & integration
  • Perform system monitoring and maintenance
  • Suggest and implement process improvements
  • Work closely with global IT teams

💻 Technical Skills Required

Candidates should have knowledge of:

  • Windows 10
  • macOS
  • iOS & Android devices
  • Google Suite
  • Microsoft environment
  • IT hardware & software troubleshooting

🎯 Required Skills

  • Excellent English communication (written & verbal)
  • Strong customer service mindset
  • Good troubleshooting & problem-solving skills
  • Comfortable working with multiple stakeholders
  • Ability to work independently & in global teams
  • Willingness to learn and grow in IT domain

🕒 Work Conditions

  • 24/7 rotational shifts
  • Rotational week-offs
  • Work from Office (Mandatory)
  • Based in Bangalore

🌍 About NTT DATA

NTT DATA is a $30 billion global IT and business services leader. The company serves 75% of Fortune Global 100 clients and operates in more than 50 countries.

NTT DATA provides services in:

  • Technology consulting
  • Data & Artificial Intelligence
  • Application development
  • Infrastructure management
  • Digital transformation solutions

It is part of the NTT Group, a global technology leader.


🚀 Why Apply for This Role?

✔️ Opportunity to work in a global IT company
✔️ Gain hands-on experience in IT Service Desk
✔️ Exposure to international clients
✔️ Strong career growth in IT Support & Infrastructure
✔️ Work in a structured enterprise environment


📝 How to Apply?

Interested candidates can apply through the official NTT DATA careers portal using Req ID: 313124.

Make sure your resume highlights:

  • IT troubleshooting skills
  • Communication skills
  • Any relevant certifications (if available)

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