Are you ready to work on projects that transform the way the world moves? Honeywell is hiring a Customer Experience Professional for its Bengaluru operations.
This isn’t just a support role—you will be a key player in the Aerospace Supply Chain, managing critical “Core Returns” and ensuring the smooth flow of aircraft parts. If you are detail-oriented and thrive in high-pressure environments, Honeywell is looking for you!
📋 Job Overview: Honeywell Bengaluru
Feature
Details
Company
Honeywell (Fortune 100)
Role
Customer Experience Professional
Location
Bengaluru, Karnataka (On-site)
Employment Type
Full-Time
Review Time
Typically 1 week
🎯 Key Responsibilities
As a Customer Experience Professional, you will manage the critical SPEX (Spare Parts Exchange) cycle:
Core Recovery: Proactively contact customers via phone and email to recover aircraft “cores” (used parts) by their due dates.
Inquiry Management: Respond promptly to customer queries regarding the returns process.
Financial Oversight: Bill customers for late return fees as per the SPEX terms and conditions.
Internal Coordination: Collaborate with logistics and supply chain teams to resolve customer issues.
Record Keeping: Maintain meticulous logs of every transaction and customer interaction to ensure audit readiness.
✅ Who Should Apply? (Eligibility)
Honeywell is looking for candidates who can handle the precision required in the aviation sector:
You Must Have:
Communication: Excellent verbal and written English skills.
Attention to Detail: High accuracy in managing records and billing.
Pressure Management: Ability to prioritize tasks effectively in critical situations.
They Value:
Education: A Bachelor’s Degree in any stream.
Industry Knowledge: Prior experience in Aviation or knowledge of Aircraft Parts is highly valued.
Tech Savvy: Familiarity with CRM software and Order Management Systems.
Problem Solving: Ability to think critically and resolve complex return issues.
💰 Why Join Honeywell?
Global Impact: Work for a company that impacts the cities we live in and the planes we fly.
Specialized Skillset: Gain expertise in Aviation Logistics, a highly niche and well-paid field.
Career Growth: Honeywell offers a transparent path for internal movement into Supply Chain or Management roles.
Professional Environment: Collaborate with a high-caliber team in a world-class on-site setup in Bengaluru.
🚀 How to Apply
This role has a direct recruitment contact, which is a huge advantage for fast-tracking your application!
Update your resume to highlight any experience in Logistics, CRM, or Aviation.
Email your resume to:Katherinm.S@Honeywell.com
Subject Line Suggestion: “Application for Customer Experience Professional – [Your Name] – [Years of Experience]”
Pro-Tip: Mention your experience with “Core Returns” or “Reverse Logistics” in your email body to stand out.
Disclaimer: This post is for informational purposes only. “Karthik Chronicles” is not an official recruiter for Honeywell. Selection is based purely on Honeywell’s internal assessment. Honeywell does not charge any fees for job applications—stay alert and avoid scams!
