Are you a fresh graduate looking to kickstart your career in the EdTech industry? Vedantu, one of India’s leading online tutoring platforms, is currently hiring for the role of Student Care Intern. This is a 100% remote opportunity, making it perfect for those seeking flexibility while gaining professional experience in a fast-paced environment.
If you have a passion for helping others and possess top-notch communication skills, this could be your gateway into the corporate world.
Job Overview: Student Care Intern
As a Student Care Intern, you will be the face (and voice) of Vedantu for its students. Your primary goal is to ensure that every student has a smooth, hassle-free learning journey.
Feature
Details
Company
Vedantu
Role
Student Care Intern
Location
Remote (Work from Home – India)
Stipend
₹10,000 – ₹13,000 per month
Duration
3 Months
Experience
0 – 2 Years
Key Responsibilities
Your daily tasks will revolve around student satisfaction and operational efficiency. You will:
Manage Inbound Queries: Respond to student concerns via phone calls, live chats, and emails following standard operating procedures (SOPs).
Problem Resolution: Diagnose student issues promptly and provide accurate solutions.
Cross-Functional Collaboration: Work closely with other departments to resolve complex technical or academic issues.
Ownership: Manage student concerns from start to finish, ensuring closure within the defined Turnaround Time (TAT).
Professionalism: Maintain a high level of enthusiasm and a professional tone in every interaction.
Eligibility Criteria
Vedantu is looking for empathetic individuals who can handle a dynamic workload.
Education: Graduate in any discipline.
Experience: 6 months to 2 years of experience is preferred, but freshers with excellent communication skills are highly encouraged to apply.
Skills: Strong command over English (written and verbal), problem-solving mindset, and a “customer-first” attitude.
Why Should You Join Vedantu?
Remote Work: Save time and money on commuting by working from the comfort of your home.
Skill Development: Hone your interpersonal, conflict resolution, and technical support skills.
Impact: Play a direct role in the education journey of thousands of students across India.
Networking: Connect with professionals in the EdTech sector and learn from a team that values ownership and success.
How to Apply
This position is currently trending on LinkedIn with over 100 applicants in the last 48 hours. To increase your chances:
Update your Resume: Highlight any previous customer service experience or volunteer work that involved communication.
Apply via LinkedIn: Search for “Customer Care Intern at Vedantu” and click the Apply button.
Prepare for the Interview: Focus on situational questions—think about times you solved a problem or helped someone through a difficult task.
