Are you looking to kick-start or accelerate your career with an iconic global brand? Infosys BPM, the business process management arm of tech giant Infosys, has officially announced an immediate Face-to-Face Walk-In Interview Drive at its Electronic City campus in Bangalore.
The recruitment team is seeking dynamic, customer-focused professionals to join the International Customer Support – Voice Process team. If you possess impeccable English communication skills, thrive in fast-paced environments, and are comfortable working global hours, this drive is your gateway to a world-class corporate career. The walk-in is scheduled for Saturday, June 6, 2026.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Infosys BPM Ltd. |
| Role Title | Process Specialist / International Customer Support |
| Process Line | International Voice Process |
| Job Location | Electronic City, Bengaluru, Karnataka |
| Work Mode | 100% Work from Office (WFO) |
| Experience Level | Freshers & Experienced (0 – 2 Years) |
| Shift Timings | Night Shifts (Rotational Weeks Off) |
| Walk-In Date | Saturday, June 6, 2026 |
| Timing Window | 10:00 AM – 1:00 PM |
Eligibility Criteria & Skill Requirements
To secure entry into the campus and clear the initial screening gate, candidates must strictly align with the following educational and skill baselines:
1. Educational Qualifications
- Degree: Must be a full-time Under Graduate (UG) or Graduate in any discipline.
- Education Continuity: A minimum of 15 years of formal education (10+2+3 or 10+2+4) is mandatory. Correspondence or partial-degree tracks are not considered for this role.
2. Core Professional Skills
- Language Fluency: Exceptional verbal, reading, and written English communication skills are non-negotiable.
- Experience Note: While listed as open to freshers (0-2 years), the hiring brief notes a strong preference/requirement for prior exposure to international voice support workflows or international-standard calling fluency.
- Technical Comfort: Basic understanding of customer success software, troubleshooting routine user issues, and high adaptability to tech-driven systems.
Key Responsibilities
Selected customer support professionals will manage frontline international consumer interactions:
- Handling inbound and outbound international customer calls with empathy, clarity, and active listening.
- Diagnosing global user requirements and delivering accurate technical or account solutions efficiently.
- Following internal compliance, data logging processes, and high-security transactional ethics.
Walk-In Drive Venue & Mandatory Guidelines
Candidates must report directly to the gate during the specified time window.
Official Interview Venue:
IIPM Infosys, Gate No. 2
No. 40/P‑41/P, Electronic City Phase 2, Industrial Area,
Konappana Agrahara, Bangalore – 560100
Landmark: Sunik Industries
⚠️ Mandatory Campus Security Rules:
- Electronics Restriction: Laptops and cameras are strictly prohibited inside the Infosys campus. Leave your personal laptops at home.
- Invitation Copy: Carry a printed or digital copy of the walk-in notification/invitation layout to present at the security check.
Mandatory Documents to Carry:
- Printed copy of your updated resume.
- Any 2 Government-issued Photo IDs (such as PAN Card, Passport, Voter ID, or generic government ID tokens). Note: Ensure your credentials match across files.
- Original Academic Documents: 10th & 12th marksheets, all semester graduation sheets, Consolidated Marks Memo (CMM), and your Provisional/Degree Certificate.