Are you looking to kick-start or accelerate your career with an iconic global brand? Infosys BPM, the business process management arm of tech giant Infosys, has officially announced an immediate Face-to-Face Walk-In Interview Drive at its Electronic City campus in Bangalore.
The recruitment team is seeking dynamic, customer-focused professionals to join the International Customer Support – Voice Process team. If you possess impeccable English communication skills, thrive in fast-paced environments, and are comfortable working global hours, this drive is your gateway to a world-class corporate career. The walk-in is scheduled for Saturday, June 6, 2026.
Job Drive Overview
Attribute
Details
Hiring Organization
Infosys BPM Ltd.
Role Title
Process Specialist / International Customer Support
Process Line
International Voice Process
Job Location
Electronic City, Bengaluru, Karnataka
Work Mode
100% Work from Office (WFO)
Experience Level
Freshers & Experienced (0 – 2 Years)
Shift Timings
Night Shifts (Rotational Weeks Off)
Walk-In Date
Saturday, June 6, 2026
Timing Window
10:00 AM – 1:00 PM
Eligibility Criteria & Skill Requirements
To secure entry into the campus and clear the initial screening gate, candidates must strictly align with the following educational and skill baselines:
1. Educational Qualifications
Degree: Must be a full-time Under Graduate (UG) or Graduate in any discipline.
Education Continuity: A minimum of 15 years of formal education (10+2+3 or 10+2+4) is mandatory. Correspondence or partial-degree tracks are not considered for this role.
2. Core Professional Skills
Language Fluency: Exceptional verbal, reading, and written English communication skills are non-negotiable.
Experience Note: While listed as open to freshers (0-2 years), the hiring brief notes a strong preference/requirement for prior exposure to international voice support workflows or international-standard calling fluency.
Technical Comfort: Basic understanding of customer success software, troubleshooting routine user issues, and high adaptability to tech-driven systems.
Key Responsibilities
Selected customer support professionals will manage frontline international consumer interactions:
Handling inbound and outbound international customer calls with empathy, clarity, and active listening.
Diagnosing global user requirements and delivering accurate technical or account solutions efficiently.
Following internal compliance, data logging processes, and high-security transactional ethics.
Walk-In Drive Venue & Mandatory Guidelines
Candidates must report directly to the gate during the specified time window.
Official Interview Venue:
IIPM Infosys, Gate No. 2
No. 40/P‑41/P, Electronic City Phase 2, Industrial Area,
Konappana Agrahara, Bangalore – 560100
Landmark: Sunik Industries
⚠️ Mandatory Campus Security Rules:
Electronics Restriction: Laptops and cameras are strictly prohibited inside the Infosys campus. Leave your personal laptops at home.
Invitation Copy: Carry a printed or digital copy of the walk-in notification/invitation layout to present at the security check.
Mandatory Documents to Carry:
Printed copy of your updated resume.
Any 2 Government-issued Photo IDs (such as PAN Card, Passport, Voter ID, or generic government ID tokens). Note: Ensure your credentials match across files.
Original Academic Documents: 10th & 12th marksheets, all semester graduation sheets, Consolidated Marks Memo (CMM), and your Provisional/Degree Certificate.
