Are you an experienced customer service professional looking to advance your career with a global IT and business process leader? Cognizant has announced a massive Face-to-Face Mega Walk-In Interview Drive at its Chennai facility.
The company is looking to fill 100 active vacancies for the role of Customer Success Associate (International Voice Process). If you have 1 to 4 years of experience in a BPO or call center environment, exceptional English fluency, and the drive to manage global client operations, mark your calendar for this Saturday, June 6, 2026.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Cognizant |
| Role Title | Customer Success Associate / Customer Support Executive |
| Process Line | International Voice Process (with Email/Chat support) |
| Total Openings | 100 Vacancies |
| Experience Required | 1 – 4 Years in BPO / Call Center environment |
| Job Location | Sholinganallur (Elcot SEZ), Chennai, Tamil Nadu |
| Shift Structure | 24×7 Rotational Shifts (Flexible timeline layout) |
| Employment Type | Full-Time, Permanent Position |
Desired Candidate Profile & Eligibility
To qualify for standard screening at the walk-in venue, candidates should match the following criteria:
- Educational Background: Any Graduate (UG degree in any discipline is eligible).
- Domain Experience: 1 to 4 years of experience handling international voice processes or global technical helpdesks is highly preferred.
- Language Proficiency: Strong, flawless English verbal and written communication skills are mandatory for interacting with international clients.
- Core Competencies: Strong multi-tasking and problem-solving abilities, especially during peak operational hours.
- Shift Flexibility: Comfort and willingness to adapt to a 24×7 rotational shift environment based on immediate business demands.
Key Roles & Responsibilities
Selected associates will handle day-to-day international client success operations:
- Omnichannel Support: Providing high-quality client care through phone calls, emails, or live chat setups to address and resolve client queries promptly.
- Call Handling: Managing inbound and outbound call pipelines with a deep focus on first-call resolution (FCR) and professional service delivery metrics.
- CRM Management: Maintaining accurate, detailed, and updated logs of all customer interactions using enterprise CRM software.
- Escalation & Collaboration: Partnering with specialized internal technical teams to smoothly escalate complex system or account bottlenecks.
Walk-In Interview Coordinates & Location Details
Eligible candidates can report directly to the Cognizant Chennai campus within the specified timing window:
- Walk-In Date: Saturday, June 6, 2026
- Timing Window: 09:30 AM – 12:30 PM
- Reporting Venue: Cognizant Office, Cafeteria (SDB-3), 1st Floor, SEZ Avenue, Elcot SEZ, Sholinganallur, Chennai, Tamil Nadu – 600119
- Point of Contact (HR): Lydia
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 6th June 2026 |
| Time | 9:30 AM – 12:30 PM |
| Venue | Cognizant Office, Cafeteria (SDB-3) 1st Floor, SEZ Ave, Elcot SEZ, Sholinganallur, Chennai, Tamil Nadu 600119 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior experience required for this Cognizant Walk-in Drive 2026?
Yes. Candidates should have 1–4 years of experience in a BPO or customer support environment. International voice process experience is preferred.
What qualification is required for the Customer Support Voice role?
Candidates must possess a graduation degree from a recognized institution.
What documents should candidates carry for the interview?
Applicants should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and experience documents if applicable.
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