Cognizant Mega Walk-In Drive 2026: 100 Openings for International Voice Process in Chennai

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Are you an experienced customer service professional looking to advance your career with a global IT and business process leader? Cognizant has announced a massive Face-to-Face Mega Walk-In Interview Drive at its Chennai facility.

The company is looking to fill 100 active vacancies for the role of Customer Success Associate (International Voice Process). If you have 1 to 4 years of experience in a BPO or call center environment, exceptional English fluency, and the drive to manage global client operations, mark your calendar for this Saturday, June 6, 2026.

Job Drive Overview

AttributeDetails
Hiring OrganizationCognizant
Role TitleCustomer Success Associate / Customer Support Executive
Process LineInternational Voice Process (with Email/Chat support)
Total Openings100 Vacancies
Experience Required1 – 4 Years in BPO / Call Center environment
Job LocationSholinganallur (Elcot SEZ), Chennai, Tamil Nadu
Shift Structure24×7 Rotational Shifts (Flexible timeline layout)
Employment TypeFull-Time, Permanent Position

Desired Candidate Profile & Eligibility

To qualify for standard screening at the walk-in venue, candidates should match the following criteria:

  • Educational Background: Any Graduate (UG degree in any discipline is eligible).
  • Domain Experience: 1 to 4 years of experience handling international voice processes or global technical helpdesks is highly preferred.
  • Language Proficiency: Strong, flawless English verbal and written communication skills are mandatory for interacting with international clients.
  • Core Competencies: Strong multi-tasking and problem-solving abilities, especially during peak operational hours.
  • Shift Flexibility: Comfort and willingness to adapt to a 24×7 rotational shift environment based on immediate business demands.

Key Roles & Responsibilities

Selected associates will handle day-to-day international client success operations:

  • Omnichannel Support: Providing high-quality client care through phone calls, emails, or live chat setups to address and resolve client queries promptly.
  • Call Handling: Managing inbound and outbound call pipelines with a deep focus on first-call resolution (FCR) and professional service delivery metrics.
  • CRM Management: Maintaining accurate, detailed, and updated logs of all customer interactions using enterprise CRM software.
  • Escalation & Collaboration: Partnering with specialized internal technical teams to smoothly escalate complex system or account bottlenecks.

Walk-In Interview Coordinates & Location Details

Eligible candidates can report directly to the Cognizant Chennai campus within the specified timing window:

  • Walk-In Date: Saturday, June 6, 2026
  • Timing Window: 09:30 AM – 12:30 PM
  • Reporting Venue: Cognizant Office, Cafeteria (SDB-3), 1st Floor, SEZ Avenue, Elcot SEZ, Sholinganallur, Chennai, Tamil Nadu – 600119
  • Point of Contact (HR): Lydia

Walk-in Interview & Registration Details

DetailInformation
Walk-in Date6th June 2026
Time9:30 AM – 12:30 PM
VenueCognizant Office, Cafeteria (SDB-3) 1st Floor, SEZ Ave, Elcot SEZ, Sholinganallur, Chennai, Tamil Nadu 600119
Registration / Official LinkApply Here

Frequently Asked Questions

Is prior experience required for this Cognizant Walk-in Drive 2026?

Yes. Candidates should have 1–4 years of experience in a BPO or customer support environment. International voice process experience is preferred.

What qualification is required for the Customer Support Voice role?

Candidates must possess a graduation degree from a recognized institution.

What documents should candidates carry for the interview?

Applicants should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and experience documents if applicable.

What is the job location for this position?

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