Are you an IT support professional with experience in technical troubleshooting and voice/chat operations? Movate Technologies (formerly known as CSS Corp) is conducting an active off-campus hiring drive for Technical Support Engineers at its corporate hub in Ambit IT Park, Ambattur, Chennai.
With lucrative perks like both-way doorstep cab facilities and 15 days of company-sponsored accommodation for relocating candidates, this full-time role offers an excellent workspace for candidates looking to support international enterprise clients.
Job Drive Overview
Attribute
Details
Hiring Organization
Movate Technologies (formerly CSS Corp)
Role Title
Technical Support Engineer (Technical Voice & Chat Process)
Job Location
Ambattur, Chennai (Ambit IT Park)
Work Model
100% On-site
Experience Requirement
Minimum 1 Year into Technical Support
Educational Qualification
Any Bachelor’s Degree
Working Hours
Rotational Night Shifts (US Client Operations)
Employment Type
Full-Time
Key Responsibilities
As a Technical Support Engineer at Movate, you will handle incoming technical inquiries and troubleshoot user environments:
International Client Support: Assist US-based customers over voice and live chat channels to resolve technical queries.
Concurrency Management: Efficiently manage high volumes of incoming customer calls while maintaining live chat queues simultaneously.
Technical Troubleshooting: Diagnose network and hardware connectivity issues involving routers, modems, IP configuration, and standard operating environments.
Process Adaptability: Flexibly adapt to rotational night shifts supporting global operational timelines.
Required Skills & Qualifications
To pass the selection and interview loops managed by Movate’s talent acquisition team, applicants must satisfy the following criteria:
Educational Background: Any recognized Bachelor’s degree in any educational stream.
Experience: Minimum 1 year of hands-on experience in a dedicated technical support, technical helpdesk, or tech support BPO setup.
Communication: Outstanding verbal and written communication mastery in English.
Technical Foundation: Practical knowledge of basic networking concepts including IP address configuration, modem setups, Wi-Fi routers, and standard system troubleshooting steps.
Perks & Relocation Benefits
Cab Facility: Both-way, doorstep pick-up and drop cab service provided.
Relocation Support: 15 days of complimentary initial accommodation provided for outstation candidates relocating to Chennai.
Financial Protection: Full Provident Fund (PF) and comprehensive corporate Medical Insurance coverage.
How to Apply & Contact HR
This role is being actively reviewed by Movate’s talent acquisition desk:
Refine your CV to highlight your technical support experience, networking basics (Routers/IP/Modems), and international client communication skills.
Reach out directly to the recruitment team or contact the designated HR representative:
