Are you an IT support professional with experience in technical troubleshooting and voice/chat operations? Movate Technologies (formerly known as CSS Corp) is conducting an active off-campus hiring drive for Technical Support Engineers at its corporate hub in Ambit IT Park, Ambattur, Chennai.
With lucrative perks like both-way doorstep cab facilities and 15 days of company-sponsored accommodation for relocating candidates, this full-time role offers an excellent workspace for candidates looking to support international enterprise clients.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Movate Technologies (formerly CSS Corp) |
| Role Title | Technical Support Engineer (Technical Voice & Chat Process) |
| Job Location | Ambattur, Chennai (Ambit IT Park) |
| Work Model | 100% On-site |
| Experience Requirement | Minimum 1 Year into Technical Support |
| Educational Qualification | Any Bachelor’s Degree |
| Working Hours | Rotational Night Shifts (US Client Operations) |
| Employment Type | Full-Time |
Key Responsibilities
As a Technical Support Engineer at Movate, you will handle incoming technical inquiries and troubleshoot user environments:
- International Client Support: Assist US-based customers over voice and live chat channels to resolve technical queries.
- Concurrency Management: Efficiently manage high volumes of incoming customer calls while maintaining live chat queues simultaneously.
- Technical Troubleshooting: Diagnose network and hardware connectivity issues involving routers, modems, IP configuration, and standard operating environments.
- Process Adaptability: Flexibly adapt to rotational night shifts supporting global operational timelines.
Required Skills & Qualifications
To pass the selection and interview loops managed by Movate’s talent acquisition team, applicants must satisfy the following criteria:
- Educational Background: Any recognized Bachelor’s degree in any educational stream.
- Experience: Minimum 1 year of hands-on experience in a dedicated technical support, technical helpdesk, or tech support BPO setup.
- Communication: Outstanding verbal and written communication mastery in English.
- Technical Foundation: Practical knowledge of basic networking concepts including IP address configuration, modem setups, Wi-Fi routers, and standard system troubleshooting steps.
Perks & Relocation Benefits
- Cab Facility: Both-way, doorstep pick-up and drop cab service provided.
- Relocation Support: 15 days of complimentary initial accommodation provided for outstation candidates relocating to Chennai.
- Financial Protection: Full Provident Fund (PF) and comprehensive corporate Medical Insurance coverage.
How to Apply & Contact HR
This role is being actively reviewed by Movate’s talent acquisition desk:
- Refine your CV to highlight your technical support experience, networking basics (Routers/IP/Modems), and international client communication skills.
- Reach out directly to the recruitment team or contact the designated HR representative:
- Contact Number:
8148511488 - Location: Ambit IT Park, Ambattur, Chennai
- Contact Number: