IT and digital customer experience services firm Movate Technologies (formerly CSS Corp) has released an off-campus hiring drive for the position of Trainee – Technical & Voice Support at its Chennai technology campus. This full-time entry-level role is open to candidates with 0 to 1 year of experience, making it an ideal career launcher for recent graduates across all streams.
The role focuses on first-line networking troubleshooting, voice customer support, and system diagnostic handling for Movate’s global enterprise client ecosystem.
Job Drive Overview
Attribute
Details
Hiring Organization
Movate Technologies Private Limited
Official Job Title
Trainee (Technical & Voice Support)
Work Mode
On-site
Job Location
Chennai, Tamil Nadu, India
Educational Eligibility
Any Graduate (Any Degree)
Experience Range
0 to 1 Year (Freshers Eligible)
Employment Type
Full-Time, Permanent
Primary Skill Set
Networking, Technical Troubleshooting, Customer Support
Secondary Skill Set
Verbal/Written English Communication, Voice Support
Key Responsibilities & Operational Scope
As a Trainee at Movate Technologies, your core service desk and technical duties will include:
Customer & Technical Interaction: Support end-users through oral and written English communication across technical and service inquiry channels.
Network & PC Troubleshooting: Provide basic to intermediate level troubleshooting for PC architecture, Windows operating systems, internet applications, and fundamental networking.
Problem Solving & Analysis: Interpret technical instructions, diagnostic diagrams, and abstract software variables to resolve user incidents.
Stress Management & Detail Orientation: Maintain composure during high-volume support scenarios while carefully logging ticket details and following standard operating procedures.
Documentation & Review: Read, analyze, and apply technical procedures, product manuals, and business journals to resolve client tickets efficiently.
Eligibility Criteria & Skill Requirements
Movate evaluates entry-level candidates based on logical reasoning, technical foundation, and communication fluency:
Academic & Educational Background
Qualification:Any Degree (B.E., B.Tech, B.Sc, B.Com, BCA, BBA, BA, or equivalent) from a recognized university.
Technical & Operational Competencies
Networking & Systems: Basic understanding of networking principles, PC architecture, Windows OS, and web applications.
Communication Skills: Excellent oral and written English skills with strong conversational ability.
Reasoning & Problem-Solving: Ability to analyze mathematical/diagrammatic technical instructions and multi-task under SLA parameters.
Shift Readiness: Openness to work in rotational corporate shift schedules.
How to Apply
Visit the Movate Careers Portal or the official candidate consent link on their TA portal.
Complete candidate privacy consent and fill in your basic demographic and academic background.
Submit your updated CV emphasizing networking coursework, PC hardware knowledge, and communication skills.
