IT and digital customer experience services firm Movate Technologies (formerly CSS Corp) has released an off-campus hiring drive for the position of Trainee – Technical & Voice Support at its Chennai technology campus. This full-time entry-level role is open to candidates with 0 to 1 year of experience, making it an ideal career launcher for recent graduates across all streams.
The role focuses on first-line networking troubleshooting, voice customer support, and system diagnostic handling for Movate’s global enterprise client ecosystem.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Movate Technologies Private Limited |
| Official Job Title | Trainee (Technical & Voice Support) |
| Work Mode | On-site |
| Job Location | Chennai, Tamil Nadu, India |
| Educational Eligibility | Any Graduate (Any Degree) |
| Experience Range | 0 to 1 Year (Freshers Eligible) |
| Employment Type | Full-Time, Permanent |
| Primary Skill Set | Networking, Technical Troubleshooting, Customer Support |
| Secondary Skill Set | Verbal/Written English Communication, Voice Support |
Key Responsibilities & Operational Scope
As a Trainee at Movate Technologies, your core service desk and technical duties will include:
- Customer & Technical Interaction: Support end-users through oral and written English communication across technical and service inquiry channels.
- Network & PC Troubleshooting: Provide basic to intermediate level troubleshooting for PC architecture, Windows operating systems, internet applications, and fundamental networking.
- Problem Solving & Analysis: Interpret technical instructions, diagnostic diagrams, and abstract software variables to resolve user incidents.
- Stress Management & Detail Orientation: Maintain composure during high-volume support scenarios while carefully logging ticket details and following standard operating procedures.
- Documentation & Review: Read, analyze, and apply technical procedures, product manuals, and business journals to resolve client tickets efficiently.
Eligibility Criteria & Skill Requirements
Movate evaluates entry-level candidates based on logical reasoning, technical foundation, and communication fluency:
Academic & Educational Background
- Qualification: Any Degree (B.E., B.Tech, B.Sc, B.Com, BCA, BBA, BA, or equivalent) from a recognized university.
Technical & Operational Competencies
- Networking & Systems: Basic understanding of networking principles, PC architecture, Windows OS, and web applications.
- Communication Skills: Excellent oral and written English skills with strong conversational ability.
- Reasoning & Problem-Solving: Ability to analyze mathematical/diagrammatic technical instructions and multi-task under SLA parameters.
- Shift Readiness: Openness to work in rotational corporate shift schedules.
How to Apply
- Visit the Movate Careers Portal or the official candidate consent link on their TA portal.
- Complete candidate privacy consent and fill in your basic demographic and academic background.
- Submit your updated CV emphasizing networking coursework, PC hardware knowledge, and communication skills.