Asirvad Micro Finance Limited, a Non-Banking Financial Company (NBFC) specializing in microfinance and gold loan products, is recruiting for the role of Junior Assistant.
This is a 100% Remote / Work-from-Home (WFH) full-time position responsible for supporting daily administrative operations, managing customer inquiries, and handling data entry for loan processing.
Key Job Details
Category
Details
Role Title
Junior Assistant
Company
Asirvad Micro Finance Limited
Industry
Financial Services / NBFC / Microfinance
Work Mode
100% Remote (Work from Home)
Employment Type
Full-Time, Permanent
Location
Anywhere in India
Experience Level
Freshers & Experienced (Prior experience in financial services or admin support is beneficial but not mandatory)
Minimum Education
High School Diploma / 10+2 (Degree in Commerce or Finance is an advantage)
Eligibility Criteria & Qualifications
Educational Background: High School Diploma / 10+2 (Higher Secondary) minimum. Candidates with a Bachelor’s degree (B.Com, BBA, Finance, or related fields) are preferred.
Computer Literacy: Basic knowledge of office tools (Microsoft Word, Excel, Email, and general computer navigation).
Communication Skills: Strong verbal and written communication skills for managing client inquiries professionally.
Operational Skills: High attention to detail, accurate data entry capability, efficient time management, and the ability to work independently in a remote environment.
Customer Focus: Service-oriented mindset with a willingness to learn microfinance products, gold loan processes, and compliance procedures.
Roles & Responsibilities
Customer Support: Handle client inquiries regarding loan products, documentation, and account updates via phone and digital channels.
Data & Documentation: Process, verify, and enter operational data related to loan applications and client records into company management systems.
Cross-Team Coordination: Collaborate with internal operational teams to ensure timely resolution of customer requests and escalations.
Administrative Follow-Up: Conduct basic follow-ups with clients for documentation, loan servicing, and query resolutions following company policy.
Quality & Compliance: Maintain confidentiality and follow standard financial services procedures while operating remotely.
