Asirvad Micro Finance Limited, a Non-Banking Financial Company (NBFC) specializing in microfinance and gold loan products, is recruiting for the role of Junior Assistant.
This is a 100% Remote / Work-from-Home (WFH) full-time position responsible for supporting daily administrative operations, managing customer inquiries, and handling data entry for loan processing.
Key Job Details
| Category | Details |
| Role Title | Junior Assistant |
| Company | Asirvad Micro Finance Limited |
| Industry | Financial Services / NBFC / Microfinance |
| Work Mode | 100% Remote (Work from Home) |
| Employment Type | Full-Time, Permanent |
| Location | Anywhere in India |
| Experience Level | Freshers & Experienced (Prior experience in financial services or admin support is beneficial but not mandatory) |
| Minimum Education | High School Diploma / 10+2 (Degree in Commerce or Finance is an advantage) |
Eligibility Criteria & Qualifications
- Educational Background: High School Diploma / 10+2 (Higher Secondary) minimum. Candidates with a Bachelor’s degree (B.Com, BBA, Finance, or related fields) are preferred.
- Computer Literacy: Basic knowledge of office tools (Microsoft Word, Excel, Email, and general computer navigation).
- Communication Skills: Strong verbal and written communication skills for managing client inquiries professionally.
- Operational Skills: High attention to detail, accurate data entry capability, efficient time management, and the ability to work independently in a remote environment.
- Customer Focus: Service-oriented mindset with a willingness to learn microfinance products, gold loan processes, and compliance procedures.
Roles & Responsibilities
- Customer Support: Handle client inquiries regarding loan products, documentation, and account updates via phone and digital channels.
- Data & Documentation: Process, verify, and enter operational data related to loan applications and client records into company management systems.
- Cross-Team Coordination: Collaborate with internal operational teams to ensure timely resolution of customer requests and escalations.
- Administrative Follow-Up: Conduct basic follow-ups with clients for documentation, loan servicing, and query resolutions following company policy.
- Quality & Compliance: Maintain confidentiality and follow standard financial services procedures while operating remotely.