Movate Walk-In Interview 2026: Customer Support Executive (International Voice & Chat) — Chennai

Movate Technologies (formerly CSS Corp) is conducting a direct walk-in drive for the position of Customer Support Executive – International Voice & Chat Process at its Ambattur Industrial Estate facility in Chennai, Tamil Nadu.

This high-value opportunity offers immediate spot evaluations for professionals with 6+ months of experience in international customer support.

Below is the complete walkthrough detailing walk-in schedules, venue address, candidate eligibility, salary insights, and HR application channels.

1. Walk-In Schedule & Drive Overview

Parameter	Walk-In Details
Hiring Company	Movate Technologies (formerly CSS Corp)
Job Title	Customer Support Executive – International Voice / Chat
Drive Dates	9th September – 11th September 2026
Timings	11:00 AM – 6:00 PM
Work Model	On-site (Rotational Shifts / Night Shifts)
Experience Needed	Minimum 6 Months in International Voice/Chat Process
Recruiter Contact	Ranjana Thinakaran (Phone: +91 7845138839)
Primary Location	Ambattur Industrial Estate, Chennai

2. Key Job Responsibilities

Selected candidates will handle front-line international operations across multiple customer channels:

• Omnichannel CX Operations: Deliver real-time customer support via incoming phone calls, emails, and chat queues.
• Issue Resolution: Handle customer queries, account exceptions, and technical troubleshooting with empathy and high compliance standards.
• Proactive Tracking: Monitor international deliveries, order updates, and service disruptions to resolve exceptions prior to escalations.
• Process SLA Adherence: Maintain target Customer Satisfaction (CSAT) scores, Average Handling Time (AHT), and First Contact Resolution (FCR) metrics.

3. Candidate Eligibility & Key Competencies

+--------------------------------------------------------------------+
|                         ELIGIBILITY MATRIX                         |
+----------------------------------+---------------------------------+
| Mandatory Experience             | 6+ Months in International Voice|
| Language Proficiency             | Advanced Verbal & Written English|
| Domain Focus                     | BPO / Customer Service / Tech CX|
| Shift Flexibility                | 24/7 Rotational Shifts & Offs   |
+----------------------------------+---------------------------------+

Requirements:

• Experience: Minimum 6 months of prior experience working within an International Voice or Chat Process is strictly mandatory.
• Communication Skills: Excellent spoken and written English skills tailored for US/UK/Global clients.
• Soft Skills: Strong analytical capabilities, problem-solving, and de-escalation skills.

4. Salary Structure & Benefits

Component	Industry Range (INR)
Expected CTC Range	₹3,00,000 – ₹4,50,000 per annum
Monthly In-Hand Take Home	₹22,000 – ₹33,000 / month
Shift Allowances	Additional Night Shift Allowances
Transport Perks	Doorstep/Point Cab Facility (As per company policy)

5. Walk-In Venue & How to Apply

Candidates attending the walk-in drive can head directly to the company premises with an updated CV and valid government ID proof:

Venue Address:

Movate Technologies

Ambit IT Park, 1st Cross Road, Sai Nagar,

Ambattur Industrial Estate, Chennai, Tamil Nadu — 600058.

(Landmark: Near Ambit IT Park main entrance)

Direct HR Email Application:

If you cannot attend the physical drive, email your updated resume to the talent acquisition manager:

• HR Email: ranjana.thinakaran@movate.com
• Phone Contact: 7845138839
• Email Subject Line: Application - International Voice/Chat - Chennai - [Your Name]

(Note: The employer prefers CV submissions via email over LinkedIn DMs).