Movate Technologies (formerly CSS Corp) is conducting a direct walk-in drive for the position of Customer Support Executive – International Voice & Chat Process at its Ambattur Industrial Estate facility in Chennai, Tamil Nadu.
This high-value opportunity offers immediate spot evaluations for professionals with 6+ months of experience in international customer support.
Below is the complete walkthrough detailing walk-in schedules, venue address, candidate eligibility, salary insights, and HR application channels.
1. Walk-In Schedule & Drive Overview
| Parameter | Walk-In Details |
| Hiring Company | Movate Technologies (formerly CSS Corp) |
| Job Title | Customer Support Executive – International Voice / Chat |
| Drive Dates | 9th September – 11th September 2026 |
| Timings | 11:00 AM – 6:00 PM |
| Work Model | On-site (Rotational Shifts / Night Shifts) |
| Experience Needed | Minimum 6 Months in International Voice/Chat Process |
| Recruiter Contact | Ranjana Thinakaran (Phone: +91 7845138839) |
| Primary Location | Ambattur Industrial Estate, Chennai |
2. Key Job Responsibilities
Selected candidates will handle front-line international operations across multiple customer channels:
- Omnichannel CX Operations: Deliver real-time customer support via incoming phone calls, emails, and chat queues.
- Issue Resolution: Handle customer queries, account exceptions, and technical troubleshooting with empathy and high compliance standards.
- Proactive Tracking: Monitor international deliveries, order updates, and service disruptions to resolve exceptions prior to escalations.
- Process SLA Adherence: Maintain target Customer Satisfaction (CSAT) scores, Average Handling Time (AHT), and First Contact Resolution (FCR) metrics.
3. Candidate Eligibility & Key Competencies
+--------------------------------------------------------------------+
| ELIGIBILITY MATRIX |
+----------------------------------+---------------------------------+
| Mandatory Experience | 6+ Months in International Voice|
| Language Proficiency | Advanced Verbal & Written English|
| Domain Focus | BPO / Customer Service / Tech CX|
| Shift Flexibility | 24/7 Rotational Shifts & Offs |
+----------------------------------+---------------------------------+
Requirements:
- Experience: Minimum 6 months of prior experience working within an International Voice or Chat Process is strictly mandatory.
- Communication Skills: Excellent spoken and written English skills tailored for US/UK/Global clients.
- Soft Skills: Strong analytical capabilities, problem-solving, and de-escalation skills.
4. Salary Structure & Benefits
| Component | Industry Range (INR) |
| Expected CTC Range | ₹3,00,000 – ₹4,50,000 per annum |
| Monthly In-Hand Take Home | ₹22,000 – ₹33,000 / month |
| Shift Allowances | Additional Night Shift Allowances |
| Transport Perks | Doorstep/Point Cab Facility (As per company policy) |
5. Walk-In Venue & How to Apply
Candidates attending the walk-in drive can head directly to the company premises with an updated CV and valid government ID proof:
Venue Address:
Movate Technologies
Ambit IT Park, 1st Cross Road, Sai Nagar,
Ambattur Industrial Estate, Chennai, Tamil Nadu — 600058.
(Landmark: Near Ambit IT Park main entrance)
Direct HR Email Application:
If you cannot attend the physical drive, email your updated resume to the talent acquisition manager:
- HR Email:
ranjana.thinakaran@movate.com - Phone Contact:
7845138839 - Email Subject Line:
Application - International Voice/Chat - Chennai - [Your Name]
(Note: The employer prefers CV submissions via email over LinkedIn DMs).