Global professional services leader Accenture has rolled out a fresh off-campus recruitment drive for the position of Business Advisory New Associate at its Chennai location. This full-time operational role is situated within Accenture’s banking domain, specifically targeting entry-level talent eager to build a career in Retail Banking Card Operations, fraud management, and financial compliance systems.
Accenture helps world-leading banking institutions address quality and productivity issues, navigate shifting regulatory pressures, and secure financial transactions. As a New Associate, you will undergo structured training to become an individual contributor, working alongside cross-functional finance teams to safeguard credit/debit card ecosystems and resolve customer disputes.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Accenture |
| Role Title | Business Advisory New Associate |
| Job ID | AIOC-S01639595 |
| Job Location | Chennai, Tamil Nadu |
| Domain Focus | Banking Services – Retail Banking Card Operations |
| Education Qualification | Any Graduation (Open to all streams) |
| Experience Window | 0 to 1 year (Tailored for freshers & absolute entry-level profiles) |
| Shift Requirement | Rotational Shifts (Based on global banking/client windows) |
| Employment Type | Full-Time, Permanent |
Key Responsibilities & Operational Scope
As a Business Advisory New Associate, your daily tasks will center around securing retail banking portfolios and maintaining strict regulatory standards:
- Dispute & Chargeback Auditing: Review formal credit and debit card dispute claims submitted by banking customers to determine the raw authenticity of unauthorized charges.
- Regulation E Compliance: Honor, process, or decline chargeback claims in strict alignment with legal guidelines, specifically focusing on Electronic Fund Transfer regulations (Regulation E).
- Account Lifecycle Verification: Learn and handle fundamental customer service touchpoints, including account opening sequences, Know Your Customer (KYC) documentation, and payment verification checks.
- Routine Problem Resolution: Solve day-to-day transaction errors by looking at pre-established historical precedents and following explicit team guidelines.
- Supervised Teamwork: Work closely under a direct supervisor with an initially narrow, pre-determined scope of work to ensure high data accuracy.
Ideal Candidate Profile & Core Alignment
Accenture’s banking services division is reviewing applicant profiles using the following criteria:
- Academic Foundation: Open to Any Graduate who holds a valid degree certificate, with an interest in financial markets, commercial banking, or economics.
- Experience Baseline: Designed perfectly for freshers (0–1 year experience). No previous corporate banking experience is mandatory.
- Competency Strengths: High attention to detail, basic analytical abilities, and strong written/verbal communication skills to handle internal documentation.
- Operational Agility: Willingness to work in a rotational shift environment to mirror international transaction auditing centers.
How to Apply
The banking operations desk is actively tracking submissions online:
- Update your resume to clearly highlight your graduation details, fundamental knowledge of banking or finance terms (like KYC, debit/credit cards, or chargebacks), and your comfort with shift schedules.
- Access the official Accenture India careers platform or navigate through active job links to log your application profile directly against Job No. AIOC-S01639595.