Accenture, a leading global professional services and technology solutions company, has announced recruitment for a Customer Service New Associate position in India, offering a competitive compensation package of ₹4 LPA.
This full-time opportunity is open to candidates meeting the role requirements for handling client support, operational processes, and customer service delivery.
📅 Job Overview & Highlights
| Parameter | Details |
| Company Name | Accenture |
| Position Title | Customer Service New Associate |
| Work Location | India (On-site / As per official job description) |
| Annual CTC / Salary | ₹4,00,000 per annum (₹4 LPA) |
| Target Audience | Freshers and Experienced Candidates (As per job guidelines) |
| Recruitment Fee | ₹0/- (Accenture NEVER charges recruitment fees) |
💼 Key Responsibilities
- Customer Support & Service: Handle inbound customer queries, resolve issues professionally, and deliver exceptional service quality.
- Process Execution: Support day-to-day operational activities, update internal tracking systems, and adhere to process workflows.
- Team Collaboration: Work effectively with cross-functional teams and supervisors to meet service level agreements (SLAs) and productivity targets.
- Quality & Compliance: Maintain high standards of accuracy, adhere to data security guidelines, and meet organizational performance metrics.
🎓 Eligibility Criteria & Required Skills
- Educational Qualification: Graduation / Post-Graduation in relevant streams as specified in the official job description.
- Core Competencies:
- Good verbal and written communication skills in English.
- Strong problem-solving, analytical, and interpersonal abilities.
- Basic computer literacy and familiarity with corporate software tools.
- Professional approach with attention to detail and ability to meet deadlines.
🎯 Selection Process
- Online Application & Resume Screening
- Communication / Aptitude Assessment
- Operations / Technical Interview
- HR Interview
- Final Offer Rollout
📝 How to Apply Online
- Visit the official Accenture Careers portal: accenture.com/in-en/careers.
- Search for the “Customer Service New Associate” role or relevant job ID.
- Review the complete job description and eligibility criteria.
- Click Apply Now, register or sign in, and complete the online application form.
- Upload your updated ATS-friendly resume and submit your application.