Accenture Recruitment 2026: Service Desk Associate Jobs in Bengaluru (0-2 Years Exp)

April 3, 2026 CareersTN

Are you looking to kickstart your career with a global leader in strategy and consulting? Accenture is currently hiring for the role of Service Desk Associate (Application Tech Support) at their Bengaluru office.

If you have a knack for troubleshooting, excellent communication skills, and a desire to work in a high-energy IT environment, this is your chance!

Job Overview: Service Desk Associate

As a Technical Support Practitioner, you will be the vital link between global clients and their IT systems. Your role is to ensure that high-quality systems operate seamlessly while providing top-tier solutions to technical hurdles.

Detail	Information
Company	Accenture
Role	Service Desk Associate (L1 Tech Support)
Job ID	14066812
Location	Bengaluru, India (Work from Office)
Experience	0 – 2 Years (Freshers Welcome!)
Qualification	Minimum 15 years of full-time education
Working Hours	24×7 Rotational Shifts (9.5 Hours)

Key Responsibilities

L1 Technical Support: Provide Level 1 support via Voice, Email, and Chat through the IT Service Desk.
Troubleshooting: Assist users in resolving technical issues related to software, hardware, and applications.
Documentation: Log all client interactions and resolutions accurately in ITSM tools (ServiceNow/BMC Remedy).
Remote Support: Support remote users globally using advanced remote desktop tools.
SLA Compliance: Ensure all tickets are resolved within the specified Service Level Agreements (SLAs).

Technical & Professional Skills Required

Accenture is looking for candidates who are tech-savvy and customer-oriented:

Tools: Familiarity with ServiceNow, Microsoft 365 (O365), and Active Directory.
Processes: Basic understanding of Incident Management and the ticket lifecycle.
Communication: Excellent verbal skills (neutral accent) and strong email etiquette.
Soft Skills: Ability to stay calm under pressure and manage high call volumes effectively.
Flexibility: Must be willing to work in US/Night shifts, including weekends and holidays.

Why Join Accenture Bengaluru?

Global Exposure: Work with international clients and cutting-edge ITSM tools.
Career Path: Transition from L1 support into high-level Cloud or Application Management roles.
Training: Get trained by industry experts in one of the most respected MNCs in the world.
Stability: 5-day work week with a structured rotational shift roster.

How to Apply

This role was posted recently, and Accenture openings in Bengaluru fill up very quickly.

Resume Tip: Highlight your knowledge of Windows 10/11, MS Office, and any ticketing tools you’ve used.
Official Portal: Apply through the Accenture Careers page using Job ID: 14066812.
Interview Prep: Be ready for a voice assessment and basic technical troubleshooting questions.

Apply Now

Stay Tuned to @learnwith_karthik for more verified IT and Tech Support job updates!

Disclaimer: This post is for educational and career awareness purposes. We are not an official recruitment partner for Accenture. Please apply only through official company channels.