Amazon has officially posted an opening for a Transportation Representative (L2 Associate) role under Amazon Seller Services Private Limited (ASSPL) with a virtual working model based out of Telangana.
This full-time virtual position acts as the primary interface between Amazon and its delivery partners, focusing on partner troubleshooting, partner support, escalation management, and process improvement workflows.
📅 Job Overview & Highlights
| Parameter | Details |
| Company Name | Amazon (ASSPL — Amazon Seller Services Private Limited) |
| Position Title | Transportation Representative (L2 Associate) |
| Job ID | 10600846 |
| Work Location / Mode | Virtual / Work from Home (India, TS) |
| Department | Supply Chain / Transportation Management |
| Experience Level | Freshers and Experienced Candidates |
| Recruitment Warning | ⚠️ Amazon never asks for fees or deposits in any form during recruitment. |
💼 Key Responsibilities
- Partner Support & Communication: Serve as the primary point of contact for Amazon’s delivery partners, providing prompt, efficient, and professional communication.
- Issue Resolution: Identify delivery partner concerns, troubleshoot operational roadblocks, and navigate complex delivery issues.
- Escalation Management: Effectively handle sensitive cases by reporting up through the established escalation matrix.
- Performance Metrics: Maintain or exceed targeted operational performance, quality, and resolution metrics.
- Process Improvement: Actively seek logical solutions, identify recurring operational trends, and suggest proactive process enhancements.
🎓 Eligibility Criteria & Candidate Requirements
1. Educational Qualification
- Graduation in any specialization from a recognized university.
2. Core Required Skills & Technical Aptitude
- Excellent written and verbal English communication skills with clear comprehension.
- Strong listening concentration and problem-solving abilities to resolve partner issues without distraction.
- High typing proficiency and ability to navigate multiple browser windows and websites smoothly.
- Familiarity with Windows, Microsoft Outlook, Microsoft Word, and Internet Explorer / browser applications.
- Ability to work successfully both independently and within a collaborative team environment.
3. Preferred Qualifications
- Proficiency in Microsoft Excel and SQL.
- Prior experience in logistics, supply chain, or operational support roles.
📝 How to Apply Online
- Visit the official Amazon Jobs portal (amazon.jobs).
- Search for Job ID: 10600846 (Transportation Representative).
- Review the role description and submit your application online.