E-commerce leader Amazon is actively recruiting for the position of Transportation Representative (Trans Ops Representative) within its Network Operation Center (NOC) team. This is a full-time, remote (Work From Home) role available across India, providing an opportunity for professionals with 12 to 24 months of experience to join Amazon’s global supply chain network.
The NOC serves as the central command hub managing transportation execution across North America, Europe, and India. Candidates in this role will resolve real-time supply chain disruptions, coordinate logistics between vendors, carriers, and fulfillment centers (FCs), and drive operational efficiency.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Amazon |
| Official Job Title | Transportation Representative (Trans Ops Representative) |
| Business Unit | Network Operation Center (NOC) |
| Work Mode | Remote / Work From Home (India) |
| Employment Type | Full-Time, Permanent |
| Experience Requirement | 12 to 24 Months (1–2 Years) |
| Educational Qualification | Any Bachelor’s Degree |
| Shift Pattern | 24×7 Rotational Operational Environment |
| Key Skill Stack | Advanced MS Excel (Pivot Tables, VLOOKUPs), Supply Chain Logistics, Data Analysis, Verbal & Written Communication |
Key Responsibilities & Operational Scope
As a Trans Ops Representative in Amazon’s NOC, your role spans both Inbound and Outbound transportation logistics:
- Inbound Operations Management: Coordinate between vendors, freight carriers, and Amazon Fulfillment Centers (FCs) to ensure on-time freight pickup and scheduled delivery appointments.
- Outbound Operations Management: Monitor outbound freight movement from FCs to carrier hubs and delivery stations, ensuring customer orders leave on time to meet delivery promises.
- Real-Time Exception Handling: Query internal Amazon logistics tools to research delays, resolve real-time operational bottlenecks, and minimize supply chain friction.
- Cross-Functional Communication: Facilitate clear updates across external stakeholders (carriers, suppliers) and internal teams (Retail, Finance, Software Support, FC Leadership).
- Process Improvement & Analytics: Analyze network variance trends, prepare weekly narrative reports outlining findings, and recommend automated solutions to streamline logistics operations.
Eligibility Criteria & Skill Requirements
Amazon evaluates candidates based on analytical capability, Excel proficiency, and communication skills:
Basic Qualifications
- Education: Bachelor’s Degree in any discipline.
- Experience: 12 to 24 months of relevant corporate or operational work experience.
- Technical Proficiency: Strong hands-on command of MS Excel (specifically Pivot Tables, VLOOKUPs, data manipulation).
- Communication Skills: Excellent written and oral English communication skills for building narrative reports and presenting weekly metrics.
- Shift Readiness: Absolute flexibility to work in a continuous 24×7 operating environment.
Preferred Skills & Mindset
- Basic understanding of supply chain management, freight movement, or BPO/KPO logistics operations.
- Logical reasoning, data analysis mindset, and ability to make real-time decisions in a fast-paced environment.
How to Apply
- Visit the Amazon Jobs Portal or apply directly via the official Amazon LinkedIn career listing.
- Ensure your resume highlights proficiency in MS Excel (VLOOKUPs, Pivot Tables), data analysis, and any prior logistics or operations experience.
- Complete the online application and assessment steps as prompted.