Amber Recruitment 2026: Apprentice – Operations Support (100% Remote)

Are you a graduate looking for a global career in the fast-growing SaaS and PropTech (Property Technology) industry? Amber, the world’s leading student housing platform, is currently hiring for an Apprentice – Operations Support role.

This is a 100% Work From Home (Remote) position, making it an ideal opportunity for freshers across India to work with a global brand targeting $1B in annual bookings.

About Amber

Amber is a long-term accommodation booking platform that helps over 80 million students worldwide find housing near their universities. With over 1 million units listed across 6 countries, Amber simplifies the “cumbersome paperwork” and “broken payment processes” that students usually face.

Job Role & Responsibilities

As an Apprentice in the Operations Support team, you will be the backbone of customer satisfaction and service efficiency.

• Product Knowledge: Stay updated on Amber’s global student housing services and policies.
• Documentation: Record customer interactions and forward vital information to relevant stakeholders.
• Ticket Management: Ensure all customer queries (tickets) are resolved within assigned timelines.
• Process Improvement: Identify features and benefits to suggest improvements for the platform.
• SLA Maintenance: Maintain Service Level Agreements to ensure smooth department functioning.

Eligibility & Skills Required

Amber is looking for proactive “problem solvers” with the following skill set:

• Education: Minimum Graduation in any stream.
• Communication: Excellent written and oral English communication skills (Crucial for global coordination).
• Time Management: Strong planning and organizational skills.
• Soft Skills: Active listening and the ability to handle customer objections effectively.

Why Join Amber?

1. Remote Work: Save on commuting and work from anywhere in India.
2. Global Exposure: Interact with a team managing housing across 80+ cities worldwide.
3. Training: Access to professional training opportunities provided by the organization.
4. Fast-Paced Growth: Join a company that is rapidly scaling toward a billion-dollar valuation.

How to Apply

You can apply for this role through the official LinkedIn job post or by reaching out to the hiring team.

• Hiring Manager: Dhawal Rawle (AM-Talent Acquisition at Amber).
• Application Mode: Online via LinkedIn “Easy Apply.”

amber is a leading global student housing platform that helps students find verified accommodation across the UK, USA, Australia, Europe, and beyond — all in just a few clicks.

At amberstudent, we go beyond listings with 24/7 support, price-match guarantees, and personalised assistance.

Simplifying the student housing journey is at the heart of what we do — making it secure, stress-free, and student-first.

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