Are you a graduate looking for a global career in the fast-growing SaaS and PropTech (Property Technology) industry? Amber, the world’s leading student housing platform, is currently hiring for an Apprentice – Operations Support role.
This is a 100% Work From Home (Remote) position, making it an ideal opportunity for freshers across India to work with a global brand targeting $1B in annual bookings.
About Amber
Amber is a long-term accommodation booking platform that helps over 80 million students worldwide find housing near their universities. With over 1 million units listed across 6 countries, Amber simplifies the “cumbersome paperwork” and “broken payment processes” that students usually face.
Job Role & Responsibilities
As an Apprentice in the Operations Support team, you will be the backbone of customer satisfaction and service efficiency.
- Product Knowledge: Stay updated on Amber’s global student housing services and policies.
- Documentation: Record customer interactions and forward vital information to relevant stakeholders.
- Ticket Management: Ensure all customer queries (tickets) are resolved within assigned timelines.
- Process Improvement: Identify features and benefits to suggest improvements for the platform.
- SLA Maintenance: Maintain Service Level Agreements to ensure smooth department functioning.
Eligibility & Skills Required
Amber is looking for proactive “problem solvers” with the following skill set:
- Education: Minimum Graduation in any stream.
- Communication: Excellent written and oral English communication skills (Crucial for global coordination).
- Time Management: Strong planning and organizational skills.
- Soft Skills: Active listening and the ability to handle customer objections effectively.
Why Join Amber?
- Remote Work: Save on commuting and work from anywhere in India.
- Global Exposure: Interact with a team managing housing across 80+ cities worldwide.
- Training: Access to professional training opportunities provided by the organization.
- Fast-Paced Growth: Join a company that is rapidly scaling toward a billion-dollar valuation.
How to Apply
You can apply for this role through the official LinkedIn job post or by reaching out to the hiring team.
- Hiring Manager: Dhawal Rawle (AM-Talent Acquisition at Amber).
- Application Mode: Online via LinkedIn “Easy Apply.”
amber is a leading global student housing platform that helps students find verified accommodation across the UK, USA, Australia, Europe, and beyond — all in just a few clicks.
At amberstudent, we go beyond listings with 24/7 support, price-match guarantees, and personalised assistance.
Simplifying the student housing journey is at the heart of what we do — making it secure, stress-free, and student-first.
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