Citi Hiring Ops Sup Analyst 2: Freshers Opportunity in Chennai 2026

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Are you looking to launch your career with one of the world’s leading financial institutions? Citi is currently hiring an Ops Sup Analyst 2 (Operations Support) for its Chennai office.

This role is designed for detail-oriented individuals who enjoy problem-solving and acting as a bridge between various business units and clients. Here is everything you need to know about this opportunity.

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Job Overview

Feature	Details
Company	Citi (Citigroup)
Role	Ops Sup Analyst 2
Location	Chennai, Tamil Nadu (On-Site)
Job Req Id	26959112
Experience	0 – 2 Years
Job Type	Full-Time

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What You Will Do: Key Responsibilities

The Ops Sup Analyst 2 is an intermediate-level role focused on ensuring smooth daily operations support. Your main duties will include:

• Knowledge Management: Updating help content used by the Knowledge Hub to ensure client inquiries are handled accurately.
• Business Liaison: Serving as a point of contact between operations staff, relationship managers, and clients to resolve open items and policy gaps.
• Process Control: Researching solutions for business inquiries and ensuring team process controls are consistently applied.
• Documentation: Maintaining records, managing account opening coordination, and handling imaging/storage retrieval.
• Risk Assessment: Demonstrating sound ethical judgment to safeguard the firm’s reputation and ensure compliance with global regulations.

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Who Should Apply?

Citi is looking for candidates who can thrive in a fast-paced environment and maintain high standards of accuracy.

Qualifications & Education

• Degree: Bachelor’s degree or University degree (or equivalent experience).
• Experience: 0 to 2 years of relevant experience (Freshers are encouraged to apply!).
• Tech Skills: Proficiency in Microsoft Office (Excel, Word, Outlook).

Required Soft Skills

• Pressure Management: Ability to handle deadlines and unexpected changes in project requirements.
• Communication: Clear and concise written and verbal communication skills.
• Detail-Oriented: A self-motivated approach with a high level of organizational skill.
• Problem-Solving: Proven ability to make decisions and find solutions to complex inquiries.

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Why Join Citi?

With a global workforce of over 230,000 people, Citi offers more than just a job—it offers a career path.

• Global Impact: Work for a firm that operates in nearly every corner of the globe.
• Inclusion: Citi is an equal opportunity employer that values diversity across race, religion, gender identity, and more.
• Growth: Access to a massive internal network and early career programs designed to help you climb the corporate ladder.

Since this role involves “Knowledge Hub” updates and liaison work, your interview will likely focus on your communication clarity and attention to detail. Be prepared to share examples of how you have managed multiple tasks or met tight deadlines in the past.

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