In in the present day’s digital age, distant work is turning into more and more common, providing flexibility, stability, and glorious profession alternatives. In case you are in search of a dynamic and rewarding distant job, then Persona’s Client Support Associate (Work From Dwelling) function is a superb alternative to kickstart or advance your profession in buyer assist.
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Why Work as a Client Support Associate at Persona?
Persona is a main expertise company that connects expert professionals with high startups worldwide. The corporate companions with quick-rising know-how startups funded by high traders like Founders Fund, Sequoia Capital, and Andreessen Horowitz. By becoming a member of Persona, you’ll work with chopping-edge corporations which can be shaping the way forward for enterprise and know-how.
Job Overview
- Job Title: Client Support Associate (Work From Dwelling)
- Employment Sort: Full-time, Remote
- Location: Work from anyplace on the planet
- Business: Buyer Support, Remote Work
- Wage: Aggressive and among the many greatest within the trade
Key Obligations
- Present high-tier buyer assist through textual content, calls, emails, and tickets.
- Deal with escalated buyer issues successfully.
- Collaborate with totally different groups to resolve buyer points, from billing to technical challenges.
- Educate and assist purchasers utilizing a buyer-centered strategy.
- Preserve a sturdy work ethic and dedication to buyer satisfaction.
{Qualifications} & Necessities
- Expertise: Lower than one 12 months of confirmed buyer assist expertise most popular.
- Expertise: Distinctive communication expertise, sturdy technical/laptop expertise, and a eager eye for element.
- Technical Information: Primary understanding of networking and familiarity with video streaming protocols (RTSP, SMTP, HTTP).
- Work Hours: Capacity to work U.S. enterprise hours (Pacific Time, Central Time, or Japanese Time).
- Dedication: In search of severe, profession-oriented candidates who can commit to a lengthy-time period, full-time function.
Advantages of Working at Persona
- Aggressive Wage: Greatest within the trade.
- Absolutely Remote Work: Work from anyplace on the planet.
- Career Development Alternatives: Quick-paced and collaborative atmosphere with alternatives for development.
- Well being & Wellness: Medical insurance subsidy.
- Paid Time Off: Limitless trip and sick leaves.
- Efficiency Bonuses: Annual bonuses primarily based on efficiency.
- Expertise Allowance: Month-to-month tech allowance to assist your distant work setup.
- Forex Flexibility: Receives a commission in your most popular foreign money.
Why Select a Remote Career in Buyer Support?
With the rising reliance on digital providers, buyer assist roles are extra vital than ever. A profession in shopper assist provides job safety, ability growth, and development potential. The power to work remotely gives the pliability to steadiness work and private life whereas gaining expertise in a world work atmosphere.
How to Apply for the Client Support Associate Function at Persona
Making use of is straightforward! In case you are desirous about a distant job with aggressive pay and profession development, apply in the present day via Persona’s official web site or job itemizing platforms.
📅 Software Deadline: Rolling purposes – Apply ASAP to safe your spot!
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Last Ideas
Persona’s Client Support Associate function is a superb alternative for people who’re keen about customer support, get pleasure from working remotely, and wish to be a part of a dynamic, world workforce. With aggressive pay, nice advantages, and the prospect to work with main startups, this function is ideal for these wanting to construct a thriving profession in buyer assist.
If you happen to’re prepared to embark on an thrilling distant profession, apply in the present day and take step one towards a brilliant future with Persona!