Coforge Freshers Recruitment | Non Voice Process | Bangalore

Coforge Freshers Recruitment | Non Voice Process | Bangalore

Company Name: Coforge

Job Location: Bangalore

Job Category: BPO

Job Position: Non Voice Process

Experience: Freshers / 6 months

Qualification: Graduate / Under Graduate

Job description

1. Essential Qualification: Graduate / Under Graduate

BE/B.Tech./MCA/BCA Or Any IT background candidates are not eligible for this position.

2. Role: ATM- Associate Team Member

3. Experience: Fresher – No Experience OR 6 Months

4. Role & Job Description

  • Excellent Verbal & Written Communications skills to connect with Internal & External Customers.
  • Able to handle both inbound & outbound calls.
  • Open for the rotational shift in 24X7 environment
  • Good Reading Comprehension i.e. ability to read text, understand its meaning and process it
  • Should meet the daily Production Target defined in the process
  • Ensure accuracy, touch time and other applicable service levels of the transactional processing
  • Share & follow best practices
  • Flexible for night shift and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holidays
  • Escalate any deviation to defined process & seek immediate assistance
  • Functional knowledge of Microsoft Office software packages
  • Basic knowledge on Google Suit (Docs, Sheetsetc.)
  • Keyboard Skills Good Typing speed (30 WPM)

5. Language Expertise

  • Good written & verbal English communication skills
  • Excellent comprehension of written English, documents

6. Essential Skills

  • Computer skills Windows OS, MS office 2003, Image Applications, Etc.
  • Should understand customer Quality & productivity expectations
  • Quick learner and adapt to changes quickly

7. Mode of interview: MS Teams-Video Call Interview

8. Documents Required after selection: ID Proof, Address Proof, All educational documents, Bank Passbook etc.

9. Salary: As per the fresher criteria

10. U.S. Shift

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