Coursera Is Hiring | Work From Home Job | Operations Specialist Job | Pressing Hiring
Job Abstract
You’ll be liable for managing and scaling escalated ticket workflows, operational duties, and information evaluation requests. You’ll be part of a scaled providers crew liable for executing on key operational workflows for the corporate. This crew is exclusive to Coursera as it is going to contact all of our finish customers and would require a robust customer-centric strategy to work along with eager important pondering expertise and course of orientation.
Job Description
- Job Sort: Work From Home
- Job Position: Operations Specialist
- Qualification: Any Graduate
- Expertise: Freshers Are Eligible
- Wage: Rs.37000 Per Month
Roles And Tasks
- Proactively establish potential points and alternatives, contributing to initiatives aimed toward mitigating dangers and optimizing operations
- Preserve detailed, correct documentation and sources for inside and exterior reference
- Develop, execute, and scale technical workflows to make sure seamless providers operations, using inside instruments, databases, and platform experience, underscored by buyer empathy
- Work collaboratively with cross-functional groups to plot and implement artistic technical options for companions, learners, and purchasers
- Generate knowledgeable recommendation, methods, and concepts, catering to the various necessities of assorted stakeholders and companions
Job Necessities
- Efficient communication expertise, able to partaking with inside stakeholders and crew members throughout features
- Extremely adaptable, in a position to handle a number of initiatives and reply to shifting priorities
- Distinctive consideration to element and course of orientation
- Eagerness to be taught, with a confirmed monitor document of dealing with computer-based duties effectively
- Robust problem-solving, important pondering, and strategic planning talents