Crew Experience Executive (Chat Process) – Remote Job Opportunity at Zingbus

Crew Experience Executive (Chat Process) – Remote Job Opportunity at Zingbus

Are you fluent in Tamil, Telugu, Kannada, or Hindi? Searching for a distant full-time alternative the place you possibly can develop with considered one of India’s fastest-growing journey startups?

Zingbus is hiring Crew Experience Executives (Chat Course of) to affix their dynamic staff and assist ship a seamless, high-quality buyer journey throughout 300+ cities in India!

🚀 About Zingbus

Based in 2019, Zingbus is revolutionizing intercity journey in India. With a community spanning 300+ cities and over 2.5 million clients served, they’re constructing a wise, protected, and dependable bus journey expertise.

Backed by Y Combinator, InfoEdge, AdvantEdge, and different main traders, Zingbus is not only a journey tech startup—it’s a motion in the direction of sustainable, electrified intercity journey.

💼 Job Position: Crew Experience Executive (Chat Course of)

📍 Location: Remote
🕒 Sort: Full-time
🗣️ Languages Required: Tamil, Telugu, Kannada, Hindi (should)

This function is good for people with glorious communication expertise, a powerful sense of customer support, and the power to handle real-time operations by chat help.

🔑 Key Obligations

  • Guarantee top-notch buyer expertise by resolving points shared by the shopper help staff.
  • Monitor and handle bus schedules and delays to make sure well timed service.
  • Coordinate with bus crews, drivers, and help employees to deal with availability and assignments.
  • Enhance operational effectivity utilizing information and delay analytics.
  • Ship actionable efficiency studies on buyer suggestions, delays, accidents, and extra.

🧠 Who Can Apply?

✅ Bachelor’s diploma in Enterprise, Logistics, Transportation, or Engineering
✅ Experience in transportation operations or customer support roles
✅ Sturdy staff administration and problem-solving expertise
✅ In a position to thrive in a fast-paced, distant work setting
✅ Fluent in at least 2 of the next languages: Tamil, Telugu, Kannada, Hindi

🎯 Why Be a part of Zingbus?

  • 🌍 Work remotely from anyplace in India
  • 📈 Be a part of a fast-scaling, tech-driven journey model
  • 💬 Use your language expertise to help real-time passenger expertise
  • 🚌 Work on impactful initiatives in route optimization and fleet administration
  • 💼 Achieve expertise in logistics, buyer expertise, and operations administration

📌 How one can Apply?

💻 Over 100+ candidates have already utilized!
Click on the hyperlink beneath to use now and take the following large step in your profession:

👉

Or save this chance and share it with a pal fluent in regional languages!

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