Ebay Hiring Customer Service Executive | Remote – Apply now

Company : ebay
Position : Customer Service Executive
Position : Work From Home
Salary: Rs.30000 Per Month
Qualification : Any One Can Apply

In search of an organization that conjures up ardour, braveness and creativity, the place you could be on the crew shaping the way forward for international commerce? Need to form how hundreds of thousands of individuals purchase, promote, join, and share all over the world? If you happen to’re all in favour of becoming a member of a objective pushed group that’s devoted to crafting an formidable and inclusive work atmosphere, be part of eBay – an organization you could be proud to be with.

Industrial Teammate (MSO Reactive) helps massive retailers, excessive worth/potential and/or new sellers with their each day operational points by cellphone and e-mail, working with the related key companions (e.g. BU, Belief crew) carefully to assist sellers’ keep their requirements and wholesome promoting practices.

Offering a well timed decision in addition to sustaining a constructive relationship with the account administration group. This teammate would be the major level of contact for AM’s and proactively join with sellers both through cellphone or emails to assist resolve their points.

Duties

  • Deal with each day reactive points with retailers through inbound and outbound cellphone and e-mail
  • Work as per outlined processes and SLA – outlook situation course of
  • Deal with all hotline quantity inside the outline SL. Lead the identical in phrases well timed login & staffing throughout break time.
  • Act as a trusted advisor to sellers and account managers on defect evaluation/removing, eMBG case evaluation/auctioning, technical points, product points, and requirements and coverage associated points that may hamper gross sales progress.
  • Resolve points for retailers of any eBay particular obstacle to progress and gross sales (together with defect opinions/removing, eMBG case evaluation/motion, technical points, requirements and coverage associated points)
  • Coach retailers in order that points and insurance policies don’t impede their enterprise in future and assist them develop a proactive method to avoidance (versus decision after the very fact). Together with adoption of eBay instruments and/or customary processes
  • Work together with inside companions, advisors, coverage makers and technical groups to help with speedy decision
  • Set up a trusting relationship between eBay and the client whereas sustaining a excessive degree of element and accuracy
  • Share well timed findings with the AM’s
  • Share studying with crew in day by day huddles for thrilling/distinctive situation/question labored.
  • Be empathetic to buyer issues and show a candid need to serve with possession via to decision
  • At instances, use negotiation and affect to advocate on behalf of eBay and/or the client
  • Summarize and supply buyer suggestions to administration
  • Carry out associated duties as assigned
  • Conduct Outreach actions (outbound cellphone and/or e-mail) together with however not restricted to – Outreach to prospects with product/coverage data/training/rollout– Outreach to prospects to drive sustainable enterprise progress for top of the range sellers and assist to take care of a wholesome high vendor group. E.g. coach prospects in regard to insurance policies which will impede progress on their account or end in promoting restriction, help to right itemizing which can be in violation, share finest practices to keep away from violations and so forth.
  • Coaching/OJT Lead: Present coaching and mentoring new hires or low performers.
  • Coaching/OJT Lead: Present coverage/product/course of replace with crew
  • Deal with escalated sophisticated circumstances

Ebay Hiring Customer Service Executive – Work From Home salary rs30,000 per month . 12th pass can apply for this role

Disclaimer: Please observe that by making use of to this position, you’re agreeing to be thought of for a number of positions. This can be a normal description of the {qualifications} and abilities required for positions of any such position.

eBay Inc. is an equal alternative employer.  All certified candidates will obtain consideration for employment with out regard to race, coloration, faith, nationwide origin, intercourse, sexual orientation, gender identification, veteran standing, and incapacity, or different legally protected standing.  If you’re unable to submit an software due to incompatible assistive expertise or a incapacity, please contact us at talent@ebay.com.  We are going to make each effort to answer your request for incapacity help as quickly as attainable.

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