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Teleperformance (TP) is hiring for the Email Support Process role in Chennai, Tamil Nadu. This is a full-time, on-site opportunity for candidates with prior email support experience who are looking to work with a reputed global BPO organization.
The hiring team is actively reviewing applicants, and immediate joiners are preferred.
📌 Job Overview
- Job Role: Email Support Process
- Company: Teleperformance (TP)
- Job Location: Ambattur – AMBIT IT Park, Chennai
- Employment Type: Full-Time
- Work Mode: On-site
- Shift: Night Shift (Rotational)
- Experience Required: Minimum 6 months (Email Support)
- Salary: Up to ₹4.00 LPA
🧑💼 About the Role
Teleperformance is currently hiring for its Email Support Process, where selected candidates will handle customer queries through email communication. This role is ideal for candidates who have good written communication and typing skills and are comfortable working in night shifts.
🔑 Key Responsibilities
- Handle customer queries and requests via email support
- Provide accurate and timely responses to customers
- Maintain proper documentation and follow process guidelines
- Ensure high-quality customer service and issue resolution
- Coordinate with internal teams when required
🎓 Eligibility Criteria
- Education: Graduation is mandatory
- Experience: Minimum 6 months of experience in Email Support
- Shift Flexibility: Willingness to work in rotational night shifts
🛠 Required Skills
- Good written communication skills
- Minimum 6 months email support experience
- Strong typing skills
- Basic understanding of customer service processes
⭐ Preferred Skills
- Prior experience working in night shifts
- Ability to handle multiple customer interactions professionally
- Attention to detail and process adherence
💰 Salary & Benefits
- Salary Package: Up to ₹4.00 LPA
- Work Schedule:
- 5 days rotational night shift
- 2 days rotational week off
- Opportunity to work with a global BPO leader
- Professional work environment and career growth opportunities
📍 Job Location Details
- Location: Ambattur – AMBIT IT Park
- City: Chennai, Tamil Nadu
This role requires candidates to work on-site from the Ambattur office.
📧 How to Apply
Interested and eligible candidates can share their updated resume to the official HR email ID:
📩 hema.munuswamy@teleperformancedibs.com
