Equiniti Recruitment 2026: Customer Experience Executive | Chennai & Bangalore Openings

Equiniti India is hiring Customer Experience Executives for its Chennai and Bangalore offices. Excellent opportunity for customer support professionals ready for US shifts. Apply now!

Equiniti India (EQ) has opened applications for the position of Customer Experience Executive for its US Customer Experience Centre (CEC) team. This full-time operational support role is available at both their Chennai and Bengaluru offices.

If you possess exceptional English communication skills and want to work with a globally recognized financial and share registration giant, this opportunity is tailored for you.

Job Overview

About Equiniti (EQ)

Equiniti is a major international provider of share registration, technology solutions, and investor services. The EQ India Operations team works in tandem with group functions across the UK, US, and Amsterdam. They engage with over 29 million shareholders, pensioners, and employees belonging to some of the world’s largest corporate organizations.

Key Responsibilities

As a part of the US Customer Experience Centre, your day-to-day duties will include:

• Shareholder Support: Answering inbound calls and emails from US shareholders to assist them with generic queries.
• Transaction Assistance: Helping shareholders navigate the process of buying and selling shares within set service standards.
• Process Compliance: Executing all tasks in accordance with Equiniti’s stringent regulatory, statutory, and security protocols (including data protection and Anti-Money Laundering principles).
• Schedule Adherence: Working strictly according to the US business holiday calendar and following structured break schedules to maintain service level agreements (SLAs).

Candidate Requirements & Qualifications

To be successful in this role, candidates should demonstrate:

• Communication Skills: Elite verbal and written English communication skills paired with strong active listening capabilities.
• Shift Flexibility: Total willingness and comfort working regular US shifts.
• Background: Proven prior experience in a professional customer support or international BPO environment.
• Technical & Soft Skills: Familiarity with CRM systems, strong multi-tasking abilities, and natural adaptability to diverse customer personality types.

How to Apply

The recruitment for Requisition ID R17071 is actively processing. Interested candidates can apply directly through the Equiniti careers platform or via their official Workday portal. Ensure your resume highlights your customer service experience and your adaptability to international shift environments.