Are you looking to build a career with one of the world’s largest express transportation networks? Federal Express Corporation (FedEx) has opened applications for the position of Operations Support Agent at its facility operations hub in Chennai, Tamil Nadu.
This full-time, fixed-term position is an exceptional opportunity for detail-oriented professionals to gain hands-on experience in global logistics, supply chain management, and operational administration.
Job Overview
| Company | Federal Express Corporation AMEA (FedEx) |
| Role | Operations Support Agent |
| Request ID (Req ID) | RC756792 |
| Location | Phase 3 Road, Chennai, Tamil Nadu (600027) |
| Employment Type | Full Time – Fixed Term |
| Weekly Hours | 48 Hours |
| Work Mode | On-site (Non-Remote) |
Key Responsibilities
As an Operations Support Agent, you will handle daily operational and administrative processes to ensure smooth logistics and delivery pipelines. Your core tasks will include:
- Operational Support: Assisting with Air Network Support, dispatching, manifesting, road network tracking, and domestic air linehaul operations.
- Process Execution: Completing defined facility operations procedures within strict deadlines while ensuring full compliance with internal and external quality standards.
- Issue Resolution: Monitoring daily tasks, identifying data or operational anomalies, and using structured rules to resolve minor roadblocks. (Complex issues will be escalated to senior team members).
- Customer Service & Tracking: Managing sort support, trace management, location-based customer service, and standard operational reporting.
Skills & Qualifications Required
FedEx is looking for organized, proactive team members who possess the following competencies:
- Technical Skills: Strong proficiency in Microsoft Office (Excel, Word) and basic PC operations.
- Core Abilities: High level of accuracy and keen attention to detail.
- Soft Skills: Solid interpersonal skills, problem-solving capabilities, and excellent planning and organizational skills.
- Adaptability: Comfort working in a fast-paced facility environment tracking real-time shipments.
Why Join FedEx?
FedEx operates on a globally renowned People-Service-Profit (P-S-P) philosophy. By prioritizing the well-being and growth of its employees, FedEx creates an inventive, inclusive, and collaborative workspace. As an equal opportunity employer, they focus heavily on providing equitable corporate advancement and fair treatment for all team members.
How to Apply
Eligible and interested candidates can apply directly through the official FedEx Global Careers portal.
- Visit the FedEx Careers website.
- Search using the unique Job Requisition ID: RC756792.
- Complete the application form and upload your updated resume.