HCLTech, one of India’s leading IT and global technology companies, is hiring freshers for the role of Process Associate / Customer Service Representative (Voice Process). This is a great opportunity for candidates looking to start their career in a reputed organization with excellent growth opportunities, international exposure, and world-class training.
Job Overview
🔹 Company: HCLTech
🔹 Role: Process Associate / Customer Service Representative (Voice Process)
🔹 Location: Chennai (On-Site)
🔹 Experience: Freshers (UG & PG) + Candidates with 1 year experience
🔹 Salary: Best in the Industry
🔹 Shift: Flexible with Night Shifts
🔹 Application Mode: Email
About the Role
HCLTech is looking for energetic freshers with excellent communication skills to join their Voice Process team. The role includes handling customer interactions, solving queries, providing timely support, and maintaining high service standards.
This is an on-site job located in Chennai, offering an excellent working environment and exposure to international processes.
Eligibility Criteria
✔ Freshers Eligible (UG & PG)
- BA / BBA / B.Com
- MA / MBA / M.Com
- 2025 batch also eligible
❌ Not Eligible (Engineering Streams)
The following graduates cannot apply:
- B.E / B.Tech
- All Engineering streams
- MSc (CS/IT)
- MCA
✔ Experienced Candidates
- Candidates with 1 year experience can also apply (with valid documents).
✔ Skills Required
- Excellent communication skills (mandatory)
- Pleasant personality & customer-handling skills
- Willingness to work in night shifts
Key Responsibilities
- Handle inbound and outbound customer calls.
- Provide accurate information and resolve customer issues.
- Maintain customer satisfaction and meet process quality standards.
- Work efficiently with international trainers and process leaders.
- Ensure adherence to company procedures and service-level guidelines.
Perks & Benefits
HCLTech provides an excellent package of benefits, including:
- 🚗 Cab Facility Provided
- 🌍 International Trainer Sessions
- 🧑💻 World-Class Work Environment
- 📈 Career Growth Opportunities
- 💼 Best-In-Industry Salary
- 🌙 Night Shift Allowance
- 📚 Global Process Exposure
Work Location
📍 Chennai, Tamil Nadu
This is an onsite job, and only candidates willing to work from the Chennai office should apply.
How to Apply
Eligible and interested candidates can send their resumes directly to the HCLTech recruiter:
📧 Email: priyankas.manna@hcltech.com
While sending your application, include the following details:
- Name:
- Mobile Number:
- Qualification:
- Year of Passing:
- Current Location:
- Willing to work Night Shift (Yes/No):
- Interested (Yes/No):
Why Join HCLTech?
HCLTech is known for its employee-first culture, global client exposure, and world-class learning environment. For freshers looking to start their career in customer support or voice processes, this role is an excellent stepping stone toward long-term growth.
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