HCLTech is conducting an open recruitment drive for Process Associates in their International Voice/Semi-Voice division (Healthcare) based in Chennai. This is a prime opportunity for recent graduates and final-year students looking to enter the corporate world with a global technology leader.
The role is based at HCLTech’s major hubs in Sholinganallur or Navalur, and selected candidates are expected to join within a week of selection.
Job Overview
| Category | Details |
| Organization | HCLTech |
| Position | Process Associate (International Semi-Voice) |
| Location | Chennai (Sholinganallur / Navalur) |
| Work Model | On-site / Full-time |
| Experience | Freshers (2024, 2025, & 2026 batches) |
Key Responsibilities
- Customer Support: Respond promptly to global customer queries via email and chat, ensuring high satisfaction levels.
- Data Management: Accurately enter and update information across multiple healthcare databases and systems.
- Problem Solving: Troubleshoot customer issues, provide effective solutions, and escalate complex cases to senior support teams.
- Quality Assurance: Maintain strict adherence to healthcare compliance and data privacy standards.
Eligibility Criteria
Educational Qualification:
- Arts & Science Graduates: 2024 or 2025 passed-out freshers.
- Postgraduates: MBA, MA, or MSC (2026 batch) — Only those who can join within 10 days of selection should apply.
- Ineligible: Candidates with BE/B.Tech or MCA degrees are not eligible for this specific role.
Skill Requirements:
- Communication: Exceptional written communication skills for email and chat-based support.
- Professionalism: Ability to handle international healthcare queries with empathy and clarity.
- Technical Basics: Proficiency in data entry and basic computer operations.
Selection Process
Candidates will need to clear the following rounds:
- Online Assessment Test
- Two Rounds of Managerial Interviews
How to Apply
Interested and eligible candidates must register using the official HCLTech open interview link provided in the recruitment advertisement.
- Register: Complete the registration form via the “HCLTECH OPEN INTERVIEW LINK.”
- Preparation: Ensure you have your updated resume and academic certificates ready.
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