HCLTech, a global IT services and consulting enterprise, is hiring Fresher Voice Process Executives for its Revenue Cycle Management (RCM / US Healthcare) team at its ELCOT SEZ campus in Sholinganallur, Chennai.
This full-time permanent position offers 20 openings for fresh graduates willing to work in US Shifts with compensation ranging up to ₹3.0 LPA.
📅 Job Overview & Highlights
| Parameter | Details |
| Company Name | HCLTech (HCL Technologies) |
| Position Title | Voice Process Executive / RCM Customer Service Executive |
| Process Type | Voice / Semi-Voice (US Healthcare RCM) |
| Work Location | Sholinganallur (ELCOT SEZ), Chennai, Tamil Nadu, India |
| Work Mode | 100% On-site / Work from Office |
| Work Shift | US Shift / Night Shift |
| Target Experience | 0 Years (Strictly Freshers Only) |
| Salary Package | ₹2,75,000 – ₹3,00,000 Per Annum |
| Total Openings | 20 Vacancies |
| Recruitment Fee | ₹0/- (HCLTech NEVER charges recruitment or placement fees) |
💼 Key Responsibilities
- Outbound Healthcare Calls: Contact US healthcare providers and insurance companies to follow up on pending claims, payments, and account balances.
- Denial Resolution: Investigate, troubleshoot, and resolve issues related to denied or underpaid insurance claims during first-contact handling.
- Documentation & Data Entry: Maintain precise records of daily customer interactions, pre/post-call analysis, and updates within client billing software.
- Target Adherence: Meet established operational metrics, quality standards, and service level agreements (SLAs) as per client workflow guidelines.
🎓 Eligibility Criteria & Required Skills
1. Educational Qualifications
- Any Graduate Degree (B.A., B.Sc., B.Com., BCA, BBA, B.E. / B.Tech, etc.).
2. Core Required Competencies
- Excellent verbal and written English communication skills.
- Strong active listening and data entry / typing capabilities.
- Analytical mindset with problem-solving ability to resolve billing roadblocks.
- Complete willingness to work in structured US Night Shifts.
📝 How to Apply Online
- Visit Naukri, LinkedIn, or the official HCLTech Careers portal.
- Search for Fresher – Voice Process Executive – US Shift – HCLTech – Sholinganallur.
- Review the role requirements and submit your updated resume directly through the job portal.