HCLTech, one of India’s leading global IT service and consulting companies, is hiring Customer Service Associates for its Healthcare Process in Chennai. Fresh graduates from any stream (except engineering & MCA) can apply. Candidates with strong English communication skills and interest in customer service are encouraged to attend.
Job Overview
Role: Customer Service Representative
Company: HCLTech
Location: Sholinganallur, Chennai
Experience: 0–1 Years (Freshers Eligible)
Employment Type: Full-time, Permanent
Industry: IT Services & Consulting
Shift: US Shift
Openings: 30+
Salary: Best in Industry (Not Disclosed)
About the Role
HCLTech is recruiting freshers for its Healthcare Customer Support division. Selected candidates will handle customer inquiries, provide support, resolve issues professionally, and ensure client satisfaction. The role offers strong learning exposure through international trainers and excellent growth opportunities within the organization.
Eligibility Criteria
- Education: Any graduate (UG/PG)
✔ Arts & Science
✔ MBA
✔ MA / MSc
✔ M.Com - Not Eligible: B.E., B.Tech, Engineering graduates, MCA
- Experience: Freshers or up to 1 year
- Skills Required:
- Good English communication
- Customer handling ability
- Willingness to work in US Shift
- Basic computer skills
Job Responsibilities
- Handle customer queries with clarity and professionalism
- Provide solutions for basic and advanced healthcare-related inquiries
- Maintain accurate information in company systems
- Ensure high-quality customer experience
- Coordinate with internal teams when needed
- Follow customer service protocols and standard operating procedures (SOP)
Perks & Benefits
- MNC work culture
- Cab Facility: Two-way cab (up to 30 km radius)
- Free Cab for Female Employees
- International trainers and world-class training
- Excellent working environment
- Global exposure
- Transparent communication and career growth pathways
- Opportunities to switch roles, explore new domains, and grow internally
Why Join HCLTech?
- One of the fastest-growing global tech companies
- Presence in 60+ countries
- Workforce of 222,000 employees from 165 nationalities
- Virtual-first environment with strong work-life balance
- Unlimited learning and upskilling opportunities
- Strong focus on employee career development and internal mobility
How to Apply
Interested candidates must share their details in the following format:
NAME:
PHONE NO:
EMAIL:
DEGREE:
Send the above details along with your updated resume to:
📩 monicaceleen.g@hcltech.com
HR Contact: Monica Celeen G
Work Location: HCLTech, Sholinganallur, Chennai
You may also refer your friends for this role.
About HCLTech
HCLTech is a global technology company delivering innovative solutions across Digital, Engineering, Cloud, and AI. With its values of trust, transparency, and customer-centricity, HCLTech continues to create meaningful careers for freshers and professionals worldwide.
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