Are you a fresher looking for a career in the booming healthcare services sector? HCLTech has opened applications for Process Associates in their Navalur (Chennai) office.
This is a Semi-Voice process, making it an ideal role for those who are comfortable with a mix of verbal communication, email, and chat support. If you can join within a week, this could be your next big career move.
Job Overview
| Feature | Details |
| Company | HCLTech |
| Role | Process Associate (Semi-Voice – Healthcare) |
| Location | Navalur, Chennai (On-site) |
| Experience | Freshers (2024, 2025, 2026 Batch) |
| Employment | Full-time |
Selection Process
The interview process is designed to be quick and efficient. Candidates must be ready to complete the initial assessment immediately.
- Online Test: Must be completed within 2 hours of receiving the link.
- Manager Rounds: Two levels of virtual/face-to-face manager interviews.
- Onboarding: Selected candidates are expected to join within 7 to 10 days.
Detailed Responsibilities
- Customer Support: Responding effectively to queries via email and chat while ensuring high satisfaction.
- Data Management: Accurately entering and updating information across multiple internal databases.
- Troubleshooting: Identifying customer issues, providing solutions, and escalating complex cases to senior teams.
Eligibility & Skill Requirements
HCLTech is looking for candidates with strong foundational skills and a proactive mindset.
Must-Have Qualifications
- 2024 & 2025 Batch: Freshers from Arts & Science backgrounds.
- 2026 Batch: Candidates pursuing MBA, MA, or M.Sc who are ready to join within 10 days.
- Communication: Excellent written communication skills, specifically for email and chat-based support.
How to Apply
To initiate the online test, interested candidates must share their profiles with Priyanka HR at the following email:
📧 Email: priyankas.manna@hcltech.com
Required Details to include in the Email:
- Mobile No:
- Location:
- Qualification:
- Year of Passing:
Quick Tips for the Online Test
Since the role is for a Semi-Voice/Email process, the online test will likely focus on:
- Grammar & Writing: Your ability to draft professional emails.
- Typing Speed: Accuracy in data entry.
- Logical Reasoning: Basic problem-solving for customer queries.
Note: Ensure you have a stable internet connection and are ready to take the test within 2 hours of your application!
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