HCLTech is hosting a Mega Walk-in Interview Drive for the position of Process Associate (International Banking / Order-to-Cash) at its Sholinganallur ELCOT Campus in Chennai.
This entry-level role is strictly tailored for Arts & Science freshers looking to start a non-voice customer support and data operations career supporting international banking processes during US Shifts.
📅 Walk-In Interview Details
| Parameter | Details |
| Interview Date | Thursday, 29th October 2026 |
| Interview Timings | 10:00 AM – 2:00 PM IST (Standard Walk-in Window) |
| Venue Address | HCLTech, Tower 4, ELCOT SEZ, Sholinganallur, Chennai, Tamil Nadu – 600119 |
| Contact Person (HR) | Monica Celeen G (Human Resources Recruiter) |
| Work Mode & Shifts | On-Site (Full-Time) |
Job Overview
| Parameter | Details |
| Company Name | HCLTech |
| Position Title | Process Associate |
| Domain | International Banking / Order-to-Cash (OtC) |
| Support Channels | Non-Voice (Email & Chat) |
| Target Experience | Freshers (0 Years) |
| Target Qualifications | Bachelor’s Degree in Arts & Science Streams |
🎓 Eligibility Criteria
✅ Who CAN Apply:
- Educational Qualification: Bachelor’s Degree in Arts & Science (B.A., B.Sc., B.Com., BBA, BCA, etc.).
- Experience: Freshers.
- Communication Skills: Excellent written English communication, typing speed, and active listening capabilities.
- Shift Flexibility: Comfortable working in US Night / Rotational Shifts.
❌ Who CANNOT Apply (Strict Disqualifications):
- Candidates with B.E. / B.Tech, M.E. / M.Tech, M.C.A., or M.Sc. IT degrees are strictly NOT eligible.
Key Responsibilities
- Customer Email & Chat Support: Promptly respond to customer inquiries and resolve issues related to international banking and Order-to-Cash (OtC) workflows via non-voice channels.
- Data Management: Accurately enter, update, and manage operational and transaction data across internal client databases and software platforms.
- Problem Troubleshooting: Identify operational bottlenecks, provide actionable resolutions to standard customer requests, and escalate complex issues to senior support teams.
- SLA Adherence: Maintain high levels of customer satisfaction, accuracy, and adherence to defined turnaround times (TAT).
📝 Required Documents for Walk-In
Candidates attending the drive should bring:
- Updated Resume (2 Hard Copies).
- Government ID Proof (Original & Photocopy of Aadhaar Card / PAN Card).
- Educational Certificates (10th, 12th, and Degree Mark Sheets / Provisional Certificate).
- Recent Passport-sized Photographs.