HCLTech is hosting a Mega Walk-In Drive in Chennai on 14th August 2026 for Process Associate (Voice/Email/Chat Process) roles. Check eligibility, interview time, location, and details here.
Introduction
Are you an Arts & Science graduate looking to start your career with an IT giant? HCLTech is hosting a Mega Walk-In Drive for freshers for the position of Process Associate (Voice / Email & Chat Process) at their Chennai campus.
If you passed out in 2024 or 2025 and are looking for a reliable entry-level job in customer operations, this is a great opportunity. Below are all the essential details regarding the drive, job responsibilities, eligibility criteria, venue, and timing.
Job Overview
| Field | Details |
| Company | HCLTech |
| Role | Process Associate (Voice / Email & Chat Process) |
| Domain | Order-to-Cash / Customer Operations |
| Experience Required | Freshers (0 Years) |
| Job Location | Chennai |
| Total Openings | 25 |
| Salary | Not Disclosed |
Key Responsibilities
As a Process Associate at HCLTech, your primary tasks will involve:
- Promptly responding to and resolving customer queries via email, chat, or voice channels.
- Entering, updating, and managing customer data across multiple internal systems.
- Troubleshooting customer issues, delivering effective solutions, and escalating complex matters to senior support teams when necessary.
- Contributing to smooth operational workflows within the Order-to-Cash process to ensure high customer satisfaction.
Eligibility Criteria
- Batch Eligibility: Freshers from 2024 or 2025 Passed-Out Batches only.
- Educational Qualification: Bachelor’s degree in Arts & Science disciplines.
- Ineligible Degrees: B.E, B.Tech, IT, and MCA graduates are NOT eligible to apply.
- Skills: Strong written and verbal communication skills, especially for email and chat channels.
Walk-In Drive Details
- Date: 14th August 2026
- Timing: 10:00 AM – 1:30 PM
- Venue Address:ETA 3, Sandhiya Infocity,Near Vivira Mall, Navalur,Chennai, Tamil Nadu.
- Contact Person: Suryapriya
Documents to Carry for the Walk-In
- Updated Resume / CV
- Valid Government ID Proof (Original & Photocopy)
- Passport-sized Photographs
- Academic Marksheets / Degree Certificates (2024/2025 Passed Out)