HCLTech Off-Campus Hiring 2026: Non-Voice Customer Service Representative (2025 Batch Freshers)

HCLTech is hiring 2025 batch freshers for Non-Voice Customer Service Representative roles in Chennai. Check eligibility, night shift details, and apply online today!

HCLTech Recruitment 2026: Non-Voice Process Hiring in Chennai

Looking to launch your career with a global technology leader? HCLTech has announced an off-campus hiring drive for Customer Service Representatives (Non-Voice Process) based out of their Chennai campus.

This opportunity is exclusively tailored for 2025 batch graduates seeking full-time roles in email, chat, and data operations support.

Job Summary

Key Responsibilities

As a Non-Voice Customer Service Representative at HCLTech, your main duties will include:

• Customer Query Management: Handle incoming customer inquiries, requests, and concerns via email and live chat platforms.
• Data Verification: Process, cross-check, and update customer data in company systems with high accuracy.
• Service Quality: Adhere to established quality standards and maintain target productivity levels.
• Record Maintenance: Keep up-to-date operational documentation to ensure swift issue resolution.

Eligibility Criteria & Required Skills

• Educational Qualification: 2025 Graduates in Any Discipline.
• Communication: Strong written English communication skills.
• Technical Aptitude: Basic computer proficiency and knowledge of MS Office tools (Word, Excel).
• Work Preference: Willingness to work in Night Shifts at the Chennai location.
• Mindset: Strong attention to detail, learning agility, and process discipline.

How to Apply

Interested candidates from the 2025 batch can apply directly by filling out the official application form and emailing their updated resume to the Talent Acquisition team:

• HR Contact Email: shine.albert@hcltech.com
• Email Subject Suggestion: Application for Non-Voice Process – 2025 Batch – [Your Name]