HCLTech Walk-in Drive 2026: Senior Process Associate (OTC Collections) in Chennai

Are you looking to expand your career in Order to Cash (OTC) and financial operations with one of India’s premier global technology companies? HCLTech has announced a major walk-in drive in Chennai for the role of Senior Process Associate – OTC Collections (Voice).

With 10 active vacancies open, HCLTech is actively hiring experienced accounting and finance professionals to manage core receivables, dunning operations, and high-profile account portfolios. If you bring at least one year of relevant experience in OTC voice operations, this off-campus drive presents an exceptional career advancement opportunity.

Below is a complete breakdown of the job description, eligibility parameters, skill requirements, and exact venue details.

Job Overview & Key Requirements

1. Core Responsibilities

• Portfolio & Account Management: Manage complex and high-profile client accounts following defined global collection strategies to ensure healthy cash flow.
• Aged Receivables Control: Take ownership of aged debt, driving quarterly and monthly cash recovery targets in strict compliance with SLAs and operational performance metrics.
• Process Governance: Review UMCC (Unapplied Cash/Unallocated Credit) and on-account payments in alignment with ICMP standards. Implement or lift service stops per strict process guidelines.
• Dunning & Escalations: Execute end-to-end dunning processes, address potential write-offs, and handle high-level legal or management escalations.
• Continuous Improvement: Work alongside leads and administrators to bridge operational knowledge gaps, support new process implementations, and enforce best-in-class collection standards.

2. Candidate Eligibility & Qualifications

• Work Experience: Minimum 1 to 4 years of hands-on experience strictly within OTC – Collections (Voice). (Candidates without relevant OTC collections experience are not eligible).
• Educational Qualification: Graduation in any stream, though a strong Finance background (B.Com / MBA – Finance) is preferred.
• Shift Alignment: Candidate must be willing to work full-time in US Night Shifts.
• Joining Availability: Open exclusively to immediate joiners or candidates with a notice period of 30 days or less.

3. Desired Skills & Role Competencies

• Communication: Fluency in verbal and written English for client interactions and stakeholder management.
• Technical Skills: Strong working knowledge of MS Office (particularly MS Excel for ledger and aging updates).
• Core Competencies: Proven negotiation capabilities, analytical thinking, target-driven mindset, and adaptability to fast-paced corporate environments.

Walk-In Drive Event Details

Make sure to carry updated copies of your resume, a government-issued photo ID, and relevant service documents when attending the interview.