HDFC Life is hiring Senior Associates through a walk-in interview in Chennai. Candidates with 1–3 years of experience in operations, customer service, insurance, or banking can attend this drive. Limited openings available.
📌 Job Overview
- Company: HDFC Life Insurance
- Role: Senior Associate
- Industry: NBFC / Insurance
- Job Location: Chennai (All Areas)
- Employment Type: Full Time, Permanent
- Experience Required: 1 – 3 Years
- Openings: 7
🗓 Walk-In Interview Details
- Date: 03 January
- Time: 10:00 AM – 2:00 PM
- Interview Location:
HDFC LIFE
2nd Floor, ASVN, ASV Raman Towers,
T Nagar, Chennai – 600017 - Contact Person: K Nithya
🎓 Eligibility Criteria
- Education: Graduate / Post Graduate (Any Stream)
- Experience:
- 1–3 years in operations, customer service, or backend roles
- Preferred background in Insurance or Banking sector
🧾 Roles & Responsibilities
🔹 Customer Relationship & Service
- Handle customer queries, requests, and complaints
- Ensure upfront complaint resolution and management
🔹 New Business Processing
- End-to-end handling of new business logins
- Support sales teams in policy conversion
- Scrutiny of application forms and rejection handling
- Client ID creation and premium receipting
🔹 Policy Servicing
- Process policy servicing transactions
- Same-day coordination with HUB Operations
- Refund processing and dispatch
- Manage undelivered policy documents
- Handle COA (Change of Address) and minor alterations
- Respond to customer and channel partner queries
🔹 Claims Handling
- Collect claim documents from customers / hospitals / police stations
- Follow up with claims team for processing and settlement
- Coordinate claim cheque handover
🔹 Documentation & Reporting
- Maintain files, registers, and reports
- Update systems such as MINT, PEPPER WONDERS
- Ensure accurate customer data updates
🔹 Business Retention & Persistency
- Prevent policy surrenders and withdrawals
- Revival calling for lapsed policies
- Field visits when required for reinstatement
🔹 Lead Generation
- Generate leads from walk-in customers
- Schedule appointments and follow up with sales teams
- Update leads in system and track closure
🧠 Required Skills
- Good verbal and written communication skills
- Strong customer handling ability
- Proficiency in MS Office (Excel, PowerPoint, Word)
- Ability to multitask and manage documentation
⭐ Preferred Candidate Profile
- Experience in Insurance / Banking operations
- Customer-centric mindset
- Willingness to handle field visits when required
- Strong coordination and follow-up skills
🚀 Why Join HDFC Life?
- Work with one of India’s top insurance brands
- Stable career with permanent employment
- Exposure to insurance operations & customer management
- Growth opportunities in NBFC & financial services domain
📌 Important Note
- Openings are limited
- Walk-in is based on first-come-first-serve
- Carry updated resume and attend on time
Time and Venue
3rd January , 10.00 AM – 2.00 PM
Vacancy for: Chennai ( All areas) Interview Location: HDFC LIFE, 2nd floor, ASVN, ASV Raman Towers, T Nagar, Chennai – 600017
Contact – K Nithya
official Announcement : Click Here
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