Hexaware Technologies is Hiring: Customer Service Associate (Fresher)

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Are you a fresher looking to start your career in Customer Support? Hexaware Technologies, a leading IT services and consulting company, is inviting applications for Customer Service Associate roles in Mumbai, Pune, and Chennai. This is your opportunity to kickstart a career in the IT services sector with one of the most trusted companies in the industry.

📌 Job Overview

Position: Customer Service Associate – Fresher
Company: Hexaware Technologies (3.5★ Rating)
Experience Required: 0 – 1 Year (Freshers can apply)
Job Locations: Mumbai | Pune | Chennai
Employment Type: Full-Time, Permanent
Department: Customer Success, Service & Operations
Role Category: Customer Success

📝 Roles & Responsibilities

As a Customer Service Associate at Hexaware Technologies, you will:

• Provide exceptional customer service and support to clients through phone, email, and chat.
• Resolve customer complaints and queries professionally and promptly.
• Collaborate with internal teams to resolve complex issues.
• Build and maintain strong client relationships to ensure satisfaction.
• Identify and escalate potential issues to senior management.
• Stay updated with industry trends to enhance your skill set.

🎯 Job Requirements

To succeed in this role, you should have:

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Excellent problem-solving and analytical abilities.
• Strong attention to detail and organizational skills.
• Familiarity with CRM software and ticketing systems (preferred).
• A collaborative mindset and ability to work in teams.

🎓 Eligibility

• Education: Any Graduate or Postgraduate (All Streams)
• Experience: Freshers are welcome to apply.

🏢 About Hexaware Technologies

Hexaware Technologies is a global IT consulting and digital solutions company, known for delivering cutting-edge solutions across industries. With a focus on innovation and customer experience, Hexaware is the ideal workplace to start your career journey in customer success and support.

🌟 Why Join Hexaware?

✅ Work with a global leader in IT services.
✅ Opportunity to grow your career in customer success.
✅ Gain exposure to CRM software, ticketing tools, and IT systems.
✅ Collaborative and dynamic work environment.

📍 Locations

This role is open in the following cities:

• Mumbai
• Pune
• Chennai

🔗 How to Apply

📢 Ready to begin your career in Customer Service?

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