HP Hiring Technical Support Associate – Freshers | Bangalore

HP Hiring Technical Support Associate - Freshers | Bangalore

Table of Contents

Job Description

  • Job Sort: Full Time
  • Submit Identify: Technical Support Associate
  • Qualification: Bachelor’s Diploma
  • Expertise: Freshers Can Apply
  • Wage: Rs.33000 Per Month
  • Location: Bangalore, India

As pioneers in audio and video know-how, we at HP uniquely perceive the ability of human connection.  We have seen it drive innovation, clear up issues, encourage motion and energy productiveness.  We’re bringing collectively our portfolio of excessive-high quality, confirmed services and products to attach individuals to what issues most — whether or not it is their colleagues, prospects, playlists or favourite video games.  Collectively, our know-how will preserve that connection sturdy and gas a future collaboration and understanding, despite circumstances, distance or time zones.

The function

Poly is looking for a certified candidate who can work as a 1st Stage Technical Support Consultant. Candidates with fundamental computing information shall be most popular for preliminary troubleshooting with prospects and companions.

Key Obligations

  • Creates Instances inside provided Buyer Relationship Administration (CRM) system
  • Supplies path to prospects selling on-line self-service and net primarily based options
  • Work with prospects in a cellphone primarily based distant function, e- help, e-chat, or related surroundings
  • Escalates unresolved buyer points to Tier 2.
  • Manages and updates buyer points and necessities and responds in a well timed method
  • Proactively assists prospects and takes possession of points assigned and dealt with.
  • Achieves specified efficiency objectives
  • Able to be taught and upskill to advance technical function.
  • Adaptive to nighttime shift with none persistent ailment or hindrance to work-life steadiness.

Job Complexity

Works on issues of elementary scope the place evaluation of conditions or information requires a evaluate of a wide range of components. Workouts judgment inside outlined procedures and practices to find out applicable motion. Has inner and exterior contacts.

Supervision

Usually receives normal directions on routine work, detailed directions on instances as required and particular processes. Might be accountable for all duties assigned for well timed execution and completion.

What will we count on you to carry?

  • Fluent English with preferrable Impartial accent.
  • Prior expertise in tech help with insights into modern-day peripherals can be a plus.
  • Primary information of Computer systems and modern-day equipment.

As an individual you are feeling assured with:

  • Downside fixing and troubleshooting expert
  • Buyer Targeted
  • Self-pushed and impartial and in a position to handle personal time, objectives & goal
  • Individuals oriented and a staff participant
  • Sturdy communication abilities, capability to construct and keep inner and exterior relationships
  • Capacity to work and carry out underneath strain

What does HP presents in return?

  • Working in one in all world’s main corporations in to delivering merely smarter communication with progressive design and know-how;
  • Technical growth & profession program
  • Smarter working
  • Working in a global surroundings.

All certified candidates will obtain consideration for employment with out regard to race, intercourse, coloration, faith, nationwide origin, protected veteran standing, gender id, sexual orientation or on the idea of incapacity.

To all recruitment companies: HP doesn’t settle for company resumes. Please don’t ahead resumes to our jobs alias, HP workers or every other firm location. HP will not be liable for any charges associated to unsolicited resumes.

About HP

You’re out to reimagine and reinvent what’s potential—in your profession in addition to the world round you. So are we. We love taking up powerful challenges, disrupting the established order, and creating what’s subsequent. We’re looking for proficient people who find themselves impressed by huge challenges, pushed to be taught and develop, and devoted to creating a significant distinction.

HP is a know-how firm that operates in additional than 170 international locations all over the world united in creating know-how that makes life higher for everybody, in all places.

Our historical past: HP’s dedication to variety, fairness and inclusion – it’s simply who we’re. From the boardroom to manufacturing unit flooring, we create a tradition the place everyone seems to be revered and the place individuals will be themselves, whereas being part of one thing larger than themselves. We have a good time the notion which you can belong at HP and produce your genuine self to work every day. While you do this, you’re extra progressive and that helps develop our backside line. Come to HP and thrive!

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