ICICI Bank has released the recruitment notification for its Sales & Relationship Manager (SRM) Program. This entry-level hiring initiative trains non-engineering fresh graduates through a 15-day residential classroom program delivered via Industry-Academia partners, leading to absorption in ICICI Bank at the Senior Officer grade.
1. Program Overview & Compensation
| Parameter | Specification |
| Hiring Organization | ICICI Bank Limited |
| Role Name | Relationship Manager (Sales & Customer Acquisition) |
| Role Grade | Senior Officer Grade (Permanent Role) |
| Training Duration | 15 Days (Residential classroom training with food & stay included) |
| Program Fee | ₹0 / Free (No training, lodging, or meal charges) |
| Remuneration (CTC) | ₹3.14 Lakhs to ₹3.85 Lakhs P.A. (Varies by posting location) |
| Posting Location | Across India (Pan-India postings based on bank requirements) |
| Academic Partners | TVS Training and Service Limited, NIIT Limited, ITM Edutech |
2. Eligibility Criteria & Ineligible Degrees
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| ELIGIBILITY CRITERIA |
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| Educational Qualification| Non-Engineering Fresh Graduates (0–1 Year Experience) |
| Academic Percentage | Minimum 50% or higher in 10th, 12th, and Graduation |
| Age Limit | Below 25 years as of the date of application |
| Mobility | Candidate must be locationally mobile across India |
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| STRICT EXCLUSIONS | Engineers (B.E. / B.Tech), Diploma Engineers, MBAs, or |
| | Postgraduates are STRICTLY NOT ELIGIBLE for this program. |
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3. Core Role & Responsibilities
- Customer Sourcing & Acquisition: Acquire new savings accounts, current accounts, term deposits, and credit products.
- 360-Degree Banking: Cross-sell asset solutions, personal loans, home loans, car loans, and farmer finance solutions.
- Relationship Management: Build long-term customer engagement following ICICI Bank’s core philosophy of “Fair to the Bank and Fair to the Customer.”
- Digital Onboarding: Educate customers on iMobile Pay, Insta Salary, and Insta FlexiCash OD solutions.
4. Selection Process & Application Steps
1.Online Aptitude Test:
Shortlisted candidates undergo a time-bound online aptitude test conducted via recommended browsers (Google Chrome).
2.Interview Rounds:
Candidates who clear the test complete two rounds of virtual/physical interviews—first with the Academic Partner (TVS-TS / NIIT / ITM) and then with ICICI Bank recruiters in their state/city.
3.Profile Registration:
Qualified candidates update their CV, photo, and declaration via the ICICI Bank iUniverse App or official ICICI Careers portal.