IntouchCX is conducting a walk-in interview in Bangalore for Customer Support Executive / International Chat & Email Support Associate positions. Freshers as well as experienced candidates with up to 5 years of experience can apply for this opportunity.
The role is focused on international customer support through chat and email, making it suitable for candidates with strong written English communication, good typing speed and basic computer knowledge. The company is also offering benefits including a two-way cab facility within the hiring radius and food, along with career growth and learning opportunities.
| Details | Information |
|---|---|
| Company | IntouchCX |
| Job Role | Customer Support Executive / Chat & Email Support Associate |
| Process | International Chat / Email Support |
| Experience | 0–5 Years |
| Freshers | Eligible |
| Qualification | Any Graduate / Undergraduate |
| Typing Speed | 30 WPM or above |
| Job Location | Bangalore |
| Salary | ₹1.5–3 LPA |
| Shift | Night / Rotational Shifts |
| Week Off | Rotational / Weekend flexibility required |
| Employment Type | Full Time, Permanent |
| Industry | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Role Category | Non-Voice |
| Walk-in Date | 14 September 2026 – 23 September 2026 |
| Walk-in Time | 9:30 AM – 5:30 PM |
| Interview Location | Electronic City, Bangalore |
IntouchCX operates in the customer experience and business services space, providing customer support and related services for businesses.
The current recruitment drive is for a Customer Support Executive / International Chat and Email Support role. Selected candidates will be responsible for handling customer queries through written communication channels, resolving concerns and maintaining service quality.
This position can be particularly relevant for candidates who prefer non-voice customer support jobs and have strong written English skills.
The company is looking for candidates who can handle customer queries through live chat and email in a fast-paced customer service environment.
The position requires candidates to communicate professionally, manage multiple conversations, accurately document interactions and achieve quality and productivity targets.
Freshers are eligible, making this an opportunity for graduates and undergraduates looking to enter the international customer support and non-voice process industry.
Candidates with the following educational background can apply:
The overall job listing mentions 0–5 years of experience.
Freshers can apply, while candidates with previous customer service, chat support, email support or non-voice experience may also be considered.
Candidates should have:
Written communication is especially important because the role involves handling customers through chat and email.
Selected candidates will be responsible for providing customer support through written communication channels.
Employees may need to handle multiple chat or email conversations simultaneously.
Candidates should therefore be comfortable multitasking while maintaining accuracy and response quality.
Complex or unresolved customer issues should be escalated to the appropriate team whenever required.
Candidates should understand when an issue needs further assistance and ensure proper communication during the escalation process.
Employees will be expected to maintain accurate records of customer interactions and follow the required documentation procedures.
Selected candidates must work toward:
The ideal candidate should possess:
Candidates applying for this position must be flexible with working schedules.
The listing specifically mentions:
Therefore, candidates who are specifically looking for a fixed day shift should carefully consider the shift requirements before attending the interview.
The job listing mentions a salary range of:
₹1.5 LPA – ₹3 LPA
The exact compensation may depend on factors such as candidate experience, role requirements and company policies.
Candidates should confirm the exact salary structure during the recruitment process.
According to the job description, selected employees may receive:
The company states that a two-way cab facility will be provided to employees residing within the applicable hiring radius, subject to company policy.
Candidates should confirm the eligible locations and transportation conditions during the interview.
The listing does not specify the complete interview-round structure.
Candidates attending the walk-in should be prepared for possible stages such as:
The actual process may vary depending on the recruitment requirements.
Walk-in Period: 14 September 2026 – 23 September 2026
General Walk-in Timing: 9:30 AM – 5:30 PM
The detailed interview information specifically states:
Monday to Friday
No walk-in on Saturday and Sunday
Candidates should therefore plan their visit on a weekday.
IntouchCX
92/1B,
Electronic City Phase I,
Electronic City,
Konappana Agrahara,
Karnataka – 560100.
Candidates should verify the venue and reporting instructions before travelling.
Candidates attending the IntouchCX walk-in interview should carry:
Freshers should make sure their resume clearly highlights communication skills, typing ability, computer knowledge and academic qualifications.
This IntouchCX recruitment opportunity may be suitable for:
Since the position involves chat and email support, candidates should focus on grammar, sentence construction, spelling and professional written communication.
The listing requires a typing speed of 30 WPM or above.
Candidates should practice typing while maintaining good accuracy rather than focusing only on speed.
Be ready to answer questions about:
Candidates should clearly understand that the position requires flexibility for night and rotational shifts.
Yes. The provided listing mentions a walk-in recruitment drive in Bangalore for Customer Support Executive / International Chat and Email Support positions.
The role is Customer Support Executive / International Chat & Email Support Associate.
Yes. The job description specifically states that freshers are eligible.
The listing mentions Any Graduate or Undergraduate, while the education section states that graduation is not required.
Candidates should have a typing speed of 30 WPM or above with good accuracy.
The listed salary range is ₹1.5–3 LPA.
The role is primarily a non-voice customer support position involving chat and email.
Yes. Candidates must be flexible to work night shifts.
Candidates should be willing to work on weekends and rotational shifts if required.
Yes. The listing mentions a two-way cab facility for employees residing within the hiring radius, subject to company policy.
Yes. Food is listed among the benefits.
The walk-in interview is at 92/1B, Electronic City Phase I, Electronic City, Konappana Agrahara, Karnataka – 560100.
The listing shows 14 September 2026 to 23 September 2026, with the detailed interview information specifying Monday to Friday and no Saturday/Sunday walk-in.
The IntouchCX Walk-in Interview 2026 is a useful opportunity for freshers, graduates, undergraduates and experienced candidates interested in international chat support, email support and non-voice customer service jobs in Bangalore.
The role requires strong written English, a typing speed of at least 30 WPM, basic computer knowledge and the ability to multitask. Candidates must also be comfortable with night shifts and rotational working schedules.
With a listed salary range of ₹1.5–3 LPA, along with a two-way cab facility within the hiring radius, food and career development opportunities, eligible candidates can consider attending the walk-in interview on the specified weekdays.