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Are you looking for a stable career with India’s largest telecom giant? Jio is officially hiring for the position of Customer Support Advisor in a Permanent Work From Home capacity. This is a rare opportunity for professionals in non-metropolitan cities to land a high-growth role without relocating.
Job Overview
- Company: Jio (Reliance Industries Limited)
- Role: Customer Support Advisor
- Location: Remote (Hiring from Pan-India)
- Work Mode: Permanent WFH
- Process: Blended (Email, Chat, Inbound & Outbound Calls)
Eligibility Criteria
To be successful in this role, Jio is looking for specific qualifications and skill sets:
- Experience: Minimum 6 months of BPO experience (Voice or Non-Voice). This must be documented “on paper.”
- Communication: Excellent verbal and written English skills are mandatory.
- Education: Not currently hiring students who are pursuing a degree.
- Location Constraint: Specifically hiring candidates from Non-Metropolitan cities.
- Technical Setup: You must have your own Laptop and a stable Broadband connection.
Salary & Benefits
While the exact salary depends on your experience, Jio offers a competitive package for the BPO sector.
- Shifts: Rotational shifts (including night shifts).
- Working Days: 6 days a week with 1 rotational week off.
- Experience Bonus: Candidates with International BPO experience will have a significant advantage.
Key Responsibilities
As a Customer Support Advisor, your daily tasks will involve:
- Handling customer queries via Live Chat and Email.
- Managing Inbound and Outbound calls to resolve service issues.
- Providing high-quality customer service to maintain Jio’s brand reputation.
How to Apply (Direct Email)
Jio is looking for immediate joiners. To apply, send your updated resume directly to the hiring team:
- Email Address:
Rahul1.Gupta@ril.com
- Subject Line Idea: Application for Customer Support Advisor – [Your Name] – [Years of Experience]
