Jio Recruitment 2026: Permanent Work From Home Advisor Roles

April 9, 2026 CareersTN

Are you looking for a stable career with India’s largest telecom giant? Jio is officially hiring for the position of Customer Support Advisor in a Permanent Work From Home capacity. This is a rare opportunity for professionals in non-metropolitan cities to land a high-growth role without relocating.

Job Overview

Company: Jio (Reliance Industries Limited)
Role: Customer Support Advisor
Location: Remote (Hiring from Pan-India)
Work Mode: Permanent WFH
Process: Blended (Email, Chat, Inbound & Outbound Calls)

Eligibility Criteria

To be successful in this role, Jio is looking for specific qualifications and skill sets:

Experience: Minimum 6 months of BPO experience (Voice or Non-Voice). This must be documented “on paper.”
Communication: Excellent verbal and written English skills are mandatory.
Education: Not currently hiring students who are pursuing a degree.
Location Constraint: Specifically hiring candidates from Non-Metropolitan cities.
Technical Setup: You must have your own Laptop and a stable Broadband connection.

Salary & Benefits

While the exact salary depends on your experience, Jio offers a competitive package for the BPO sector.

Shifts: Rotational shifts (including night shifts).
Working Days: 6 days a week with 1 rotational week off.
Experience Bonus: Candidates with International BPO experience will have a significant advantage.

Key Responsibilities

As a Customer Support Advisor, your daily tasks will involve:

Handling customer queries via Live Chat and Email.
Managing Inbound and Outbound calls to resolve service issues.
Providing high-quality customer service to maintain Jio’s brand reputation.

How to Apply (Direct Email)

Jio is looking for immediate joiners. To apply, send your updated resume directly to the hiring team:

Email Address: Rahul1.Gupta@ril.com
Subject Line Idea: Application for Customer Support Advisor – [Your Name] – [Years of Experience]

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