Location: Distant – India (Pune, Mumbai, Bengaluru, Delhi, Gurugram, Chennai, Hyderabad, Panaji) | Philippines (Cebu Metropolis, Manila, Cebu)
Work Sort: Full-time
Shift Timing: 6 PM to 2:30 AM IST (Evening Shift, Any 5 Days a Week)
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About PriceLabs
PriceLabs is a number one income administration resolution for the brief-time period rental and hospitality trade. Based in 2014 and headquartered in Chicago, IL, we offer dynamic pricing, automation guidelines, and customised options to optimize income for particular person hosts and hospitality professionals. We presently handle pricing for 450,000+ listings throughout 150+ international locations and proceed to develop exponentially.
Join our distant-first staff and turn into a part of an organization acknowledged for innovation and excellence!
Why Join PriceLabs?
✅ Work with a globally acknowledged trade-main B2B SaaS product 🚀
✅ Be a part of a quick-rising firm with 55,000+ clients worldwide 🌎
✅ Absolutely distant work tradition with a various staff spanning 15+ international locations 🌍
✅ Career development alternatives in a number of departments (Knowledge Science, Gross sales, Advertising and marketing & extra) 📈
✅ Aggressive wage & advantages 💰
Concerning the Graduate Programme
Should you’re in search of a profession in the B2B SaaS trade, PriceLabs’ Graduate Programme is the proper stepping stone! Because the first level of contact for patrons, you may play a vital position in making certain distinctive customer support whereas gaining arms-on expertise in troubleshooting, product help, and communication.
Key Tasks
📌 Take possession of buyer points and supply well timed options
📌 Conduct product walkthroughs and resolve queries by way of e mail, telephone & video calls
📌 Troubleshoot technical points and escalate when mandatory
📌 Keep detailed information of buyer interactions
📌 Constantly enhance buyer help requirements
📌 Collaborate with cross-practical groups (Gross sales, Advertising and marketing, Engineering)
What We’re Trying For
✔ Empathy & downside-fixing mindset 🧠
✔ Wonderful verbal & written communication expertise ✍️
✔ Earlier expertise in buyer help/startups is a plus
✔ Robust analytical expertise (math & numbers-heavy position)
✔ Expertise with databases (SQL), Excel, PowerPoint 📊
✔ Familiarity with help instruments like Zohodesk 🎧
✔ Potential to work in night time shifts (6 PM – 2:30 AM IST) 🌙
How you can Apply?
📌 Fill out the utility kind along with your particulars.
📌 Shortlisted candidates can be contacted by way of e mail (examine spam folder if mandatory).
📌 Tip: Keep away from AI-generated responses! We need to hear from you. 😃
APPLY NOW 👉 [Insert Application Link]
PriceLabs – Business Recognitions 🏆
✅ SaaSBoomi 2021 Winner
✅ The Shortyz 2020 & 2023 Winner
✅ 36% Range in Workforce
✅ 220+ Globally Distant Workforce Members
Equal Alternative Employer
At PriceLabs, we embrace range and inclusion. We offer equal employment alternatives and don’t discriminate primarily based on race, colour, faith, gender, age, incapacity, or different protected standing.
💼 Prepared to start out your profession in a excessive-development SaaS firm? Apply at this time and be part of PriceLabs! 🚀
📢 #Hiring #GraduateJobs #RemoteJobs #WorkFromHome #CustomerSuccess #B2BSaaS #TechJobs #PriceLabs
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- Sutherland Hiring Customer Support Associates in Chennai – Apply via Employee Referral!