Leading matchmaking services giant Matrimony.com has announced an ongoing, multi-week Direct Walk-In Interview Drive at its main Chennai office in Guindy. The hiring drive is open for both freshers and experienced candidates across multiple non-voice and voice operational profiles, including Chat & Email Support Executives, Customer Support Executives (Voice), and Payment Assistants.
This walk-in event offers immediate joining slots for candidates proficient in regional South Indian languages (Tamil, Kannada, Malayalam) alongside functional English.
Walk-In Drive & Location Details
Attribute
Details
Hiring Organization
Matrimony.com Ltd
Role Titles
Chat & Email Support / Voice Customer Support / Payment Assistant
Drive Dates
13th July – 31st July 2026 (Monday to Saturday)
Interview Timings
10:30 AM – 3:00 PM (Venue active 9:30 AM – 5:30 PM)
Experience Range
0 to 2 Years (Freshers & Experienced Candidates Eligible)
Monthly Salary
₹14,000 – ₹20,000 / month + Attractive Incentives
Annual CTC
₹1.0 – ₹2.75 Lakhs P.A.
Total Vacancies
10 Openings
Job Location
Chennai (Guindy)
Venue Address
RR Tower-2, 4th Floor, No. 94 & 95, Thiru Vi Ka (TVK) Industrial Estate, Guindy, Chennai – 600032
HR Contact
Senior HR Ranjheenie (9962138254 / 9499925623)
Key Responsibilities & Operations
Depending on the assigned stream (Voice, Non-Voice, or Payment Processing), selected executives will handle core customer support workflows:
Customer Resolution & Assist: Respond to user queries, profile updates, and subscription questions via chat, email, and live phone calls.
Payment Assistance: Support customers in completing subscription payments, resolving transaction failures, and verifying payment records.
Linguistic Communication: Assist regional users comfortably using Tamil, Kannada, Malayalam, or English to maintain high customer satisfaction (CSAT) scores.
CRM Logging: Maintain accurate records of all customer queries and payment statuses in internal administrative portals.
Eligibility Criteria & Preferred Profile
Educational & Academic Background
Qualification:Graduation Not Required (10th, 12th pass, diploma holders, and fresh graduates from any stream are eligible to attend).
Required Skills & Competencies
Linguistic Skills: Proficiency in English combined with fluency in at least one regional language (Tamil, Kannada, or Malayalam).
Communication & Support: Good listening abilities, customer service mindset, and basic typing skills for non-voice chat/email channels.
Role Flexibility: Willingness to handle blended/voice interactions or payment verification tasks in a office setting.
How to Attend the Walk-In
Carry updated copies of your resume along with a valid Government ID proof (Aadhaar / PAN Card).
Report directly to Matrimony.com, RR Tower-2, Guindy, Chennai between 10:30 AM and 3:00 PM on any working day up to 31st July 2026.
Contact Senior HR Ranjheenie (9962138254 / 9499925623) upon arrival at the venue for registration.
