Matrimony.com Limited (India’s leading online matchmaking services company) is conducting a direct Mega Walk-In Drive in Chennai for Tamil Voice Process (Customer Support) positions.
This is a 100% Day Shift (General Shift) permanent on-roll job opportunity. The role requires No English Communication skills (purely Tamil process) and offers attractive monthly incentives.
📅 Walk-In Interview Details & Schedule
| Parameter | Details |
| Company Name | Matrimony.com Limited |
| Position Title | Customer Support Executive / Customer Service Associate |
| Process Language | Tamil Voice Process (No English fluency required) |
| Work Mode | 100% On-site / Work from Office |
| Work Location | Guindy (SIDCO Industrial Estate), Chennai, Tamil Nadu |
| Work Shift | General Day Shift (9:30 AM – 6:30 PM) |
| Target Experience | 0 to 3 Years (Freshers & Experienced welcome) |
| Walk-In Dates | November 12 to November 14, 2026 (Starting Tomorrow) |
| Interview Timings | 9:30 AM – 3:00 PM |
| Total Openings | 13 Vacancies |
| HR Contact / WhatsApp | Irfana HR — 9025310767 |
| Recruitment Fee | ₹0/- (Matrimony.com NEVER charges recruitment or placement fees) |
💼 Key Responsibilities & Work Culture
- Customer Query Handling: Manage domestic voice customer support calls in Tamil regarding registration, profile updates, and service inquiries.
- Service Guidance: Assist users with membership options, package renewals, and technical app/website navigation.
- Customer Retention: Resolve user complaints in a polite and helpful manner while meeting daily call quality and productivity targets.
- On-Roll Benefits: Permanent company payroll position with structured internal job promotion (IJP) avenues into team leader or operations tracks.
💰 Salary, Incentives & Benefits
- Monthly Base Salary: ₹15,000 to ₹25,000 per month (Take-home range ₹15K–₹20K based on experience).
- Performance Incentives: Earn ₹5,000 up to ₹30,000 – ₹40,000 per month based on quality performance and resolution metrics.
- Additional Benefits: PF (Provident Fund), ESI (Employee State Insurance), and statutory company allowances.
🎓 Eligibility Criteria & Mandatory Requirements
1. Educational Qualification
- Any Graduate Degree (B.A., B.Sc., B.Com., BCA, BBA, B.E., B.Tech, etc.) or relevant diploma holders.
- Open to Freshers (0 Yrs Exp) as well as experienced candidates (0 to 3 years).
2. Core Language & Candidate Requirements
- Fluent Spoken Tamil is strictly mandatory.
- No English Required: Candidates who are hesitant with spoken English can freely apply.
- Basic computer literacy and active listening skills.
📝 Selection Process & Walk-In Venue Guidelines
- Mandatory Note: Write “To Meet HR Irfana – 9025310767” clearly at the top of your physical resume.
- Report directly to the venue between 9:30 AM and 3:00 PM on November 12, 13, or 14, 2026.
- Walk-In Venue Address:Matrimony.com LimitedNo. 94, RR Tower-2, 4th Floor,Guindy Industrial Estate (SIDCO),Chennai, Tamil Nadu — 600032.