Movate (formerly CSS Corp), a premier global digital technology and customer experience (CX) services company, is conducting an active hiring drive for the position of Technical Support Engineer at its campus in Ambattur, Chennai.
This role is tailored for early-career professionals who have a background in international voice operations and technical troubleshooting. It is a full-time, on-site (Work from Office) position operating on a permanent night shift schedule.
Movate Recruitment 2026: Job Overview
Attribute
Details
Company
Movate Service Private Limited
Job Role
Technical Support Engineer
Domain
International Voice Process
Job Location
Ambattur, Chennai, Tamil Nadu
Work Mode
On-site (100% Work from Office)
Shift Pattern
Night Shift
Weekly Off
Rotational Weekdays
Experience Required
Minimum 6 Months in International Voice (Tech Support mandatory)
Application Fee
₹0/- (100% Free)
Core Roles & Responsibilities
Selected engineers will interact directly with international enterprise clients and consumers to maintain seamless technical infrastructure. Core duties include:
Global Technical Assistance: Serve as the primary point of contact for international customers facing platform, hardware, or software discrepancies.
First-Call Resolution (FCR): Efficiently diagnose, troubleshoot, and isolate technical bugs with a core focus on resolving issues during the initial contact.
Customer Handling: Deliver exceptional customer support by maintaining high professional etiquettes and assuring optimal customer satisfaction scores (CSAT).
Case Documentation: Log technical inquiries, troubleshooting steps, and final fixes into internal CRM database architectures accurately.
Eligibility Criteria & Skill Sets
To be shortlisted for this technical helpdesk process, candidates must satisfy the following mandatory parameters:
Required Experience:
Minimum 6 months of experience working inside an International Voice Process environment.
Technical Support background is strictly mandatory. Profiles featuring purely customer care or domestic telecalling will not match the process criteria.
Technical & Soft Skills:
English Fluency: Impeccable verbal communication and active listening skills in English to converse smoothly with global clients.
Analytical Troubleshooting: Strong logical, analytical, and structural diagnostic mindset to map out complex IT or customer software glitches.
Shift Resilience: Absolute comfort working permanent night shifts to align with western business hours.
How to Apply for Movate Recruitment
The hiring team at Movate has provided direct channels for resume submission to fast-track evaluations. You can apply using any of the methods outlined below:
Method 1: Email Submission (Recommended)
Compose a formal email with the subject line: “Application for Technical Support Engineer – [Your Name] – [Your Experience in Months/Years]”.
Attach your updated resume in PDF format.
Send the application directly to the Talent Acquisition Associate, Harishine T S, at: harishine.ts@movate.com.
Method 2: Direct Mobile / WhatsApp Routing
You can directly share your updated resume via text or WhatsApp messaging to the official recruitment desk contact number: +91 9952081543.
Method 3: LinkedIn Network Apply
Log into your LinkedIn account, navigate to the official Movate Careers dashboard, locate the Technical Support Engineer (Voice Process) – Chennai posting posted by Harishine T S, and click “Easy Apply”.
Movate Off Campus Drive – Important Apply Links
Job Role
Apply Link
Technical Support Engineer (International Voice Process)
